Tudor Bodea Email & Phone Number

Turda, Cj, Ro

Cluj-Napoca, Cluj, România

Cluj, România

Turda, Cluj, Romania

• various small projects and coding challenges that were part of online courses, ranging from games to website development and data extraction, making use of JS, HTML, CSS, SQL, and Python knowledge;• used Visual Studio Code, Atom text editors, Google Chrome developer tools, SQLite, Python Pandas• SQLite: intermediate-level small projects from online courses, making use of Queries and Aggregate Functions knowledge - multiple tables, churn rate, usage funnels• planning (establishing my own timelines and deadlines for projects), project breakdown into different elements, setting-up tasks and estimating their duration

Turda

• guide tours in Turda and surroundings• collaborate with AsbruTravel tour agency with tours in Iceland, Norway, Feroe Islands or Switzerland

Cluj-Napoca, Cluj, Romania

* Transcribing info into datebase* Verifying if the contact information are correct* Mining for missing information* Reporting on leads with incomplete information* Updating the Creditors & Cash Advance Companies list when a new lender is found* Reporting any bugs/issues that may occur within database* Transcribing information from bank statements in google spreadsheet* Download statemnts from links for being uploaded into database* Assigning workload to the rest of the team members* Assisting Junior Miners and Mid Miners when needed* Keeing track of workflow on specific platform* Downloading info from the team’s email address and/or drive folders shared with our providers* Sorting and uploading batches in the team’s drive folder* Keeping track of the leads received with the designated spreadsheet* Preparing and sending orders * Creating reports on specific lead sources * Assign and verify Control Sheets from bank statements* Organize team members (tasks +check & update delays/days off sheet and check leaveboard)* Preparing and sending exports * Process, prepare and assign info on spredsheet for the rest of the team

Laugarvatn, Iceland

Shift Leader, Heraddskolinn Guesthouse, Laugarvatn (Iceland)Team coordinator• lead a team of 7-8 persons involved in tourism accommodation activities• organize the colleagues’ schedule, perform task allocation and quality control, including a 24/7 work schedule for some members• enhance social relations and clarify roles within teams, having the opportunity to interact with people from different nationalities• encourage collaboration and getting to know each other, plan activities in this regard• able to successfully prioritize and accomplish my own tasks having in mind the daily objectives and the team’s workloadCustomer care• maintain contact with the groups’ representatives in order to provide and adjust the suitable services for the groups• organize the accommodation of large groups of tourists (maximum 150 persons per day in high season)• participate in the planning and organization of a large event taking place at two locations (a wedding with 120 people)Business contribution• collaborate directly with the owner of the establishment in order to understand the business objectives and define my responsibilities• contribute to the increase of the client satisfaction rating reported on booking.com from 8.8 to 9• in charge of placing the orders and administrate the goods needed at the establishments• implement a system to keep track of the ordered goods and inventory

Turda, Romania

Team manager• lead a team of approx. 30 persons• perform recruiting and on-boarding activities:­ - participate in the interviewing and selection of candidates alongside the HR department­ - create the documentation that defines the recommended content and best practices in order to be used in the job induction stage provide­ - organize the colleagues’ schedule and perform task allocation one month ahead, covering different types of schedules specific to the high and low seasons• conduct feedback discussions, increase engagement and quality of service:­ - organize periodic individual and group meetings to consult with the team members­ - provide the colleagues opportunities to learn and expand their skills by facilitating access to specialized courses or tourism fairs­ - participate in planning of team buildings and activities• performance reviews:­ - design a metric system to monitor and review the time, effort and contribution of each colleague­ - participate at annual performance review discussions to provide formal feedbackCustomer care & build partnerships• maintain contact with the groups’ representatives in order to provide and adjust the suitable services for the groups• organize the accommodation of large groups of tourists (80 groups per day in high season)• propose the tourism fairs and events• participate at international tourism fairs, interact with organizers, potential tourists and some states officials in countries like Korea, Russia, Great Britain, Denmark, Israel etc.• coordinate the event-planning for different activities such as International Drone Competition, Eurovision Contest, etc.• negotiate the terms of the collaboration, managing a budget, acquiring the necessary goods and services Data analysis and reporting• collect and analyze the data from the tourists• participate in weekly and monthly meetings with the upper management, present the reports and consult regarding the business’s objectives

• provide relevant and useful information about the salt mine to the tourists• plan the tour according with the timeslot and the needs of the group• interact with the tourists as a representative of the Salt Mine • make sure visitors are pleased with the services• tourist guide for Romanian and English-speaking visitors

- scanning the products and collect the money from clients - make the final report and return the money to the central cash room

Turda, Cluj, Romania

Customer Service

Data Science And Web Development, It

09/2020 – present –CodeAcademy (online courses) Data Science (in progress) • The importance of Data and SQL basics; SQL basics.

Doctor In Geotourism - Phd, Geotourism And Geoconservation

Bachelor'S Degree And Master Degree In Tourism, Gorgaphy, 10

Activities and Societies: Volunteer at StudCard

Erasmus Student, Geography, History And Social Science

Activities and Societies: Erasmus football team

Bachelor Of Tourism, Tourism, 10

Social Sciences

Activities and Societies: volunteer at Ratiu Foundation and at Potaissa Foundation