Tudor Radu Email & Phone Number

Bucharest, Romania

- Coordinating customer feedback collection and offering brief analysis regarding customers' needs and preferences.- Analyzing available customer feedback information obtained through specific interactions in order to establish proper improvement actions.- Offering support and monitoring improvement initiatives derived from bottom-up and top-down NPS channels, implementing the data analysis through Power BI.- Disseminating the results of coordinated bottom-up NPS analysis, supporting internal clients in understanding of feedback and deciding upon the best course of action.- Coordinating the relationship with the selected research agencies, establishing weekly and monthly samples, being responsible with the data quality and thorough verifying of its accuracy.

Bucharest, Romania

Research executive, assisting the project manager and contributing to the development of research instruments, data interpretation and research report creation under the guidance of the research manager. Also involved in coordinating a team of annotators for our WebListening projects, supporting the creation of taxonomies and managing annotation tasks for the team in charge of training machine learning models in addition to working on monthly status reports.

Bucharest, Romania

End-to-end contribution to market research projects, from methodology design to data analysis and creating reports.Responsible for quantitative data analysis and interpretation (using Excel & SPSS), but also involved in qualitative activities (interviews, focus groups, qualitative data analysis and interpretation). Interaction with public & private sector research projects, both large and small.

Master'S Degree, Sociology Of Consumption And Marketing, 10.00

Courses (selection): - Advanced Sociological Research - Quantitative Analysis - Qualitative Analysis - Consumer Behaviour - Sociology.

Bachelor'S Degree In Sociology, Sociology, 9.83

Social Sciences, 9.88