Art Lozano Email & Phone Number

Anaheim, California, United States

Responsible for accurately approving, denying, correcting and mailing 10,000 bills daily within the City’s jurisdiction. Scheduled jobs, created work orders, analyzed accounts, and processed reports. Had extensive use of Microsoft Excel, Word, and Outlook.

United States

Was the City’s first line of contact for customers regarding any inquiry that was city-related. Mostly handled calls and in person exchanges pertaining to customer’s utility bills. Used broad knowledge of customer service to help customers through any issue or request they had. Processed payments, granted extensions and analyzed accounts to correctly assist customer’s needs. Routinely obtained perfect scores on evaluated calls and met metric standards.

Anaheim, California, United States

Coordinated a variety of marketing and communications programs. Developed marketing materials including brochures, flyers, ads, door hangers, and articles. Was the social media coordinator and created posts regarding programs and events. Helped plan and manage local events put on by the division including logistics and creating program materials.

Anaheim, California, United States

Worked as a water conservationist handling customer-submitted water waste tickets. Designed and implemented marketing efforts for conservation programs; developed marketing materials including press releases, brochures, flyers, and the program website. Conducted research; prepared, revised, and implemented various administrative policies and procedures. Assist in researching, negotiating, and monitoring assigned contracts and agreements with outside suppliers. Assisted with the budget development.

Santa Monica, Ca

• Work directly with regional manager every week to discuss open positions.• Periodically ensure that students are taking the test properly.• Monitor and oversee high school students who are taking the SAT/ACT exams.• Use my knowledge of public speaking to announce rules and regulations before the exams begin.• Grade essay papers that have been turned in by the students for scoring.

• Worked with international students as an activities leader.• Constructed activities for these international students to participate in that included sports, arts and crafts, and field trips around the Los Angeles area.• Responsible for up to 100 students; continually assured that all students were in my presence and participating in what ever event was happening

Pico Rivera

Supervise students from in of Kindergarten/1st grade. Ensure that homework is being completed as well as any other work they might have. Conduct sports activities and workouts to keep the students active during their recess. Also conduct arts and crafts days every Friday.

United States

• Tend to questions/concerns/problems customers have.• Work in the stock room pulling products for purchase.• Use my knowledge of sales to suggest different products to customers.• Recover, replenish, and take inventory of products in the store during and after store hours.• Work as a cashier, handling money and credit cards.

United States

• Monitor and oversee medical students taking their residency test to practice medicine in the US.• Periodically ensure that the students are taking their test properly.• Use my experience of public speaking to announce rules and regulations before the test begins.

• Supervise students after regular school has concluded.• Create activities for the students that are entertaining and educational. • Ensure that students are finishing homework and assisting them when help is needed.• Meet with parents at the end of each day to release students and discuss progress.

Commerce, Ca

• Worked in the stock room replenishing and organizing the products and was a cashier.• Used my knowledge of sales to help customer purchase kitchenware products that best fit their needs.• Learned the key essentials of providing exceptional customer service and building my skills as a leader.• Merchandised the store to present the product to customers in an enticing fashion.

Whittier, Ca

• Responsible for hiring 5-10 employees to work as assistant CD reviewers to myself.• Managed another 25 employees; learned how to manage a group of employees in being productive and efficient in their jobs.• Oversaw the radio stations progress and employees.• Contacted promoters from various record labels to receive their music for radio play.• Was a CD Reviewer and Disk Jockey for various hours of the day.

Greater Los Angeles Area

• Helped make the East LA store the best sales-performing store in the region.• Used my sales experience to help customers purchase cell phones and accessories for their usage.• Had multiple face-to-face and over-the-phone conversations with customers about sales, concerns, or problems.• Worked in inventory, restocked accessories, cashier, repaired phones.

Master'S Degree, Marketing/Marketing Management, General

Bachelor Of Arts (B.A.), English Language And Literature/Letters

Associate'S Degree, Graphic Design

Activities and Societies: Phi Thera KappaCurrently in the process of obtaining my AA in Graphic Design. I have achieved receiving.