Tue Søttrup
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Tue Søttrup Email & Phone Number

Transforming Customer Experience | CEO @ Smart Role | CCXP | CX Thought Leader at Smart Role
Location: Copenhagen, Capital Region Of Denmark, Denmark 14 work roles 2 schools
1 work email found @seb.se 3 phones found area 929, 452, and 888 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 3 phones

Work email t****@seb.se
Direct phone (929) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Transforming Customer Experience | CEO @ Smart Role | CCXP | CX Thought Leader
Location
Copenhagen, Capital Region Of Denmark, Denmark

Who is Tue Søttrup? Overview

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Quick answer

Tue Søttrup is listed as Transforming Customer Experience | CEO @ Smart Role | CCXP | CX Thought Leader at Smart Role, based in Copenhagen, Capital Region Of Denmark, Denmark. AeroLeads shows a work email signal at seb.se, phone signal with area code 929, 452, 888, and a matched LinkedIn profile for Tue Søttrup.

Tue Søttrup previously worked as Chief Executive Officer at Smart Role and CXPA European Leadership Council member at Customer Experience Professionals Association (Cxpa). Tue Søttrup holds Film And Media Science, Filmvidenskab Og Film/Video Produktion from Københavns Universitet - University Of Copenhagen.

Company email context

Email format at Smart Role

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*@seb.se
68% confidence

AeroLeads found 1 current-domain work email signal for Tue Søttrup. Compare company email patterns before reaching out.

Profile bio

About Tue Søttrup

Transforming businesses by driving Customer Experience (CX) innovation and advocacy with 20+ years of experience in leading roles. As the CEO of Smart Role, I am passionate about creating exceptional customer experiences. I have successfully led initiatives that resulted in significant growth and customer satisfaction. My commitment to excellence extends beyond my work at Smart Role, as a Certified Customer Experience Professional (CCXP) and a member of the CXPA European Leadership Council, I am dedicated to promoting best practices and shaping the future of the CX industry. I aim to inspire and empower businesses to put customers at the heart of their strategy.

Listed skills include Leadership, Team Building, Personal Development, B2B, and 21 others.

Current workplace

Tue Søttrup's current company

Company context helps verify the profile and gives searchers a useful next step.

Smart Role
Smart Role
Transforming Customer Experience | CEO @ Smart Role | CCXP | CX Thought Leader
AeroLeads page
14 roles · 25 years

Tue Søttrup work experience

A career timeline built from the work history available for this profile.

Chief Executive Officer

Current

Paris, Île-de-France, FR

Smart Role is a revolutionary platform designed to transform the way businesses hire, onboard, and train customer service agents. Our mission is to help organizations streamline their customer service operations and significantly reduce associated costs. By leveraging innovative technology, we provide a seamless solution for managing the entire hiring.

Apr 2024 - Present

Vp Cx Excellence & Chief Evangelist

Copenhagen, Capital Region, DK

Instrumental in driving the company's growth through three core areas of responsibility: CX Excellence, CX Evangelism, and Advisor on Product / GTM strategy. I've successfully identified and acquired high-potential customers, defined and promoted CX Excellence in the industry, and provided invaluable expertise to shape Dixa's product and growth strategy..

Jan 2023 - Apr 2024

Vice President Of Product Strategy

Copenhagen, Capital Region, DK

A key contributor to the success of internal product teams and customers’ Customer Service operations. Part of a cross-functional Product and Engineering Executive team to refine the product strategy and deliver on the product vision — while keeping our commercial business happy along the way.

Feb 2022 - Dec 2022

Chief Cx Evangelist

Copenhagen, Capital Region, DK

Oct 2020 - Feb 2022

Vp Of Customer Experience

Copenhagen, Capital Region, DK

Dixa is a born global customer service tech company on a mission to solve customer chaos, eliminate bad customer service and build strong bonds between companies and their customers - much like the connection between friends.Dixa is the new way to deliver effortless and personal customer service. Our software eliminates chaos created by using disconnected.

Feb 2018 - Oct 2020

Vp Of Product & Customer Success

Copenhagen, Capital Region, DK

Nov 2016 - Feb 2018

Founding Member And Ambassador

Munich, Bavaria, DE

We are an open-access community of leaders and organizations committed to working and evolving together to raise the collective customer and employee experience across Europe and beyond.

Feb 2021 - Nov 2022

Head Of Customer Service

København Ø, DK

Responsible for customer support, service and engagement for teams in the Nordics and UK.

Aug 2014 - Oct 2016

Customer Service Manager

København Ø, DK

May 2013 - Aug 2014

Head Of Customer Engagement

Seb

Stockholm, Stockholm, SE

Headed a team of 25 engaged customer service and support agents handling customer engaging across all channels in the Nordics.

Jan 2007 - May 2013

Customer Service Manager

Seb

Stockholm, Stockholm, SE

Headed a team of 15 engaged customer service agents taken care of Diners Club, SEB Card etc. Diners Club has always delivered excellent customer service and achieved a very high ranking in Teleperformance's annual customer service competition for nine consecutive years.

Apr 2006 - Dec 2006

Afdelingsleder

Seb

Stockholm, Stockholm, SE

Barselsvikariat som Authorization og Line Manager. Ansvarlig for bemanding og planlægning af vagtplan, oplæring af medarbejdere, ansættelse af nye medarbejdere og overholde budgettet. Tæt kommunikation med nordiske kolleger.

Apr 2005 - Apr 2006

Customer Service

Issy-les-Moulineaux, Île-de-France, FR

Hotline Advisor. Floor Coach and Distributor Specialist in charge of the contact between Hotline and all Orange Shops.

2001 - 2003 ~2 yrs
2 education records

Tue Søttrup education

Film And Media Science, Filmvidenskab Og Film/Video Produktion

Københavns Universitet - University Of Copenhagen

High School

Engadine High School. New South Wales, Australia
FAQ

Frequently asked questions about Tue Søttrup

Quick answers generated from the profile data available on this page.

What company does Tue Søttrup work for?

Tue Søttrup works for Smart Role.

What is Tue Søttrup's role at Smart Role?

Tue Søttrup is listed as Transforming Customer Experience | CEO @ Smart Role | CCXP | CX Thought Leader at Smart Role.

What is Tue Søttrup's email address?

AeroLeads has found 1 work email signal at @seb.se for Tue Søttrup at Smart Role.

What is Tue Søttrup's phone number?

AeroLeads has found 3 phone signal(s) with area code 929, 452, 888 for Tue Søttrup at Smart Role.

Where is Tue Søttrup based?

Tue Søttrup is based in Copenhagen, Capital Region Of Denmark, Denmark while working with Smart Role.

What companies has Tue Søttrup worked for?

Tue Søttrup has worked for Smart Role, Customer Experience Professionals Association (Cxpa), Dixa, European Customer Experience Organization (Ecxo), and Saxo.

How can I contact Tue Søttrup?

You can use AeroLeads to view verified contact signals for Tue Søttrup at Smart Role, including work email, phone, and LinkedIn data when available.

What schools did Tue Søttrup attend?

Tue Søttrup holds Film And Media Science, Filmvidenskab Og Film/Video Produktion from Københavns Universitet - University Of Copenhagen.

What skills is Tue Søttrup known for?

Tue Søttrup is listed with skills including Leadership, Team Building, Personal Development, B2B, Agile Project Management, Business Development, Business Analysis, and Team Management.

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