Tuluara Ford Email & Phone Number

Organized and efficient Sr IT Business Analysts with over nine years of experience using technology to facilitate inter-company communications and interactions with end users. Assisting the team with developing parameters for successful IT systems, overseeing operations, and providing consultations on what kind of features or modifications would best serve the company’s strategic goals. Skilled in gathering, documenting, and presenting requirements that meet the current and future tech needs of the organization. Testing, training, implementing, and providing support for business applications and other IT projects.

Listed skills include Management, Customer Service, Microsoft Office, Microsoft Excel, and 11 others.

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  Senior Information Technology Business Analyst

  Klx Energy Services

  Nov 2014 - Present - Remotely

  • Implement new IT operations in the company from the initial idea to the migrations and project completion.• Collaborate with team members to understand organizational and operational challenges.• Maintain an understanding of the technical architecture that supports the organization's various accounting software applications, and the data flow between systems.• Manage technical difficulties, working with developers on a weekly basis on new development and software bugs reported.• Assist with multiple projects and test, debug, create UAT scripts, and document solutions for company accounting software applications.• Pull and review updated release reports from developers, test, and implement accounting software updates and communicate these changes to end users.• Trained over 500 + users on current accounting software application processes and workflow.• Maintain user IT requests daily under minimal supervision to evaluate user needs and implement IT solutions in areas of responsibility to support the department's core business.