Tuğçe Tuncu Email & Phone Number

İstanbul, İstanbul, Tr

İstanbul, Türkiye

• Managing teams of 10-20 developers and testers using Agile Kanban methodology to build eCommerce sites for international clients using Akinon’s proprietary omnichannel commerce cloud solution (ACC). • SPOC for the projects which I am responsible for • Developing the first marketplace project using Akinon’s Seller Center Commerce solution• Responsible for E2E Software Delivery with optimum quality and within agreed Project Timelines. • Mitigated risks by involving stakeholders across the globe at every stage. • Prepared policies, procedures, and documentation that will be used for planning, executing, and controlling the project.• Responsible from discovery to handover to maintenance (all steps including analyses, documentation, managing teams, tasks, etc.)

İstanbul, Türkiye

• Prepare and export the transports from SAP, import them to the customer system, and solve the related transport errors. • Setting up the products on customer servers, configuring SAP and Cloud using web services such as RFC and SOAP. Also solving communication errors and problems. • Solving internal tasks from the application support team. • Participating in technical support meetings with the customers. • From setting up the product installation on the customer server and completing configurations in projects to making the go-live applications and playing an active role throughout the process including the hyper-care.

İstanbul, Türkiye

• I reorganized the Student Clubs Coordination Board's information system by transitioning to Google Drive, resolving disruptions in information preservation and document duplication. This streamlined the information flow, ensuring efficient access and sustainability. I empowered club presidents with dedicated folders, facilitating simultaneous document viewing. Implementing cloud-based internal and external processes, I aligned document formats with YÖK regulations, attending meetings and supporting university events. My re-engineering efforts optimized information gathering and analysis processes.

İstanbul, Türkiye

• I had the opportunity to attend meetings such as kick-off, sales, technical support, and conceptual design. I got information about which problems the module solves and how. • I learned what SAP BPC is and what it is used for. I learned how to manage planning, consolidation, and reporting processes. • I studied business process examples. I got an idea about how the process is integrated with different parties.

Warsaw, Poland

• As an SEO Intern, I was responsible for developing and implementing effective SEO strategies to improve the company's online visibility and drive organic traffic. I extensively analyzed the current SEO landscape and performed a detailed situation analysis and ideal target analysis. Using the "Fill the Gap" approach, I created a comprehensive project plan to close gaps in content and improve rankings. Throughout the process, I worked closely with cross-functional teams, including IT and Marketing, to ensure seamless integration of SEO strategies. Additionally, I took a holistic approach to digital marketing by analyzing social media and developing a comprehensive strategy to align with SEO objectives. My analysis, strategic planning, and collaboration skills were key to delivering high-quality results.

• I worked as an assistant student in the call center. I ensured the flow of information between the university and external calls and prepared periodic reports.

İstanbul

• I worked as an assistant student in the call center. I ensured the flow of information between the university and external calls and prepared periodic reports.

Bachelor'S Degree, Management Information Systems, 100% In English

Activities and Societies: Piri Reis Üniversitesi Bilişim Kulübü- ComPRU, Piri Reis Üniversitesi Google Developer Students Club- PRU.

Erasmus Programme, Mis