As a Lead Solutions Architect in Information Management at Nokavision, I am responsible for designing solutions that enhance customer and interaction experiences while driving enterprise-wide automation. My role focuses on translating business needs into practical solutions that streamline communication processes and deliver seamless, personalized interactions across various platforms.Working closely with clients, I develop tailored strategies to improve how organizations manage customer information and automate interactions. My expertise lies in identifying opportunities to optimize workflows and improve efficiency, ensuring that solutions are both innovative and adaptable for future business needs.I help teams through the entire design and implementation process, ensuring that our solutions align with the broader business objectives while improving customer engagement and automating key processes. My role also involves fostering strong client relationships, providing continuous support, and ensuring that our solutions deliver tangible business value.At Nokavision, I work within a dynamic and collaborative environment, focused on continuous learning and leveraging diverse perspectives to drive innovation.Our credo: Get ahead. Stay ahead.

As a Lead Consultant in Customer Communications Management at Nokavision, I am responsible for overseeing all implementations related to the transition from traditional customer communication to a more holistic customer experience and customer conversation management.I work closely with clients to understand their business objectives and develop solutions that meet their needs. My expertise in the field enables me to identify opportunities for improvement, create innovative strategies, and implement processes that maximize efficiency and effectiveness. My ability to effectively manage customer relationships and build strong partnerships between clients and the company is the foundation of my success. By leveraging my knowledge of the latest technologies, I am able to create and maintain customer solutions that are both cost-effective and future-proof. I am highly adept at solving complex problems and developing creative solutions that ensure customer satisfaction.Our team consists of professionals with diverse ideas and backgrounds. At Nokavision we are encouraged to extend our technical skills and feel at home in a "learning" culture. Our credo: Get ahead. Stay ahead.

As a Senior Business Consultant at Nokavision, I worked on implementing Customer Communications Management (CCM) solutions, primarily with Thunderhead and OpenText StreamServe. My responsibilities included collaborating with clients to identify their communication needs and designing tailored solutions that integrated with systems like SAP. I played a key role in guiding the deployment of these platforms, ensuring they aligned with business objectives and operational requirements. While cloud-based solutions were part of some projects, the focus was often on improving document automation and customer interaction processes, whether on-premise or in the cloud.

As a Technical Consultant at Nokavision, I specialized in implementing Customer Communications Management (CCM) solutions using Thunderhead and OpenText StreamServe. I worked with businesses to automate their document workflows and integrate them with systems like SAP, enabling more efficient and customer-centric communication. My role involved guiding clients through the transition to cloud-based platforms, providing technical support and training to ensure the effective use of these solutions, which led to significant operational improvements and enhanced customer interactions.

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The company Audax has publishing, distribution and retailing of media (related) products running through it's vains. The subsidiaries ranging from AKO bookstores, Media Logistic distributor and Warehouse, Betapress and Imapress for publication and distribution of media products and many more! I was part of an SAP application management team where we maintained, facilitated, designed and build SAP functionalities. Within these responsibilities we also integrated SAP with multiple systems ranging from "home build" applications, StreamServe, (SAP) Webportals and mechanised Warehouse systems. My main focus was SAP MM, SAP SD, SAP WMS, SAP FI/CO, SAP Enterprise Portal, Opentext StreamServe, TopDesk and Inther LC Warehouse Management System.