Tulia Obando Email & Phone Number

Revolutionizing value-based primary care and providing better health for Seniors.

North Miami Beach, Florida, United States

• Collaboratively approve all major decisions not limited to vendors, electing leaders/elders, charity projects.
• Review and approve accounts payable assignments.
• Procure permits with city and county for building renovations/projects.
• Approve purchasing for all ministries and general expenditures.
• Approve planning of all events.
• Track and record all receivables and payables for all ministries/departments.

Miami Gardens, Florida, United States

• Office administrator for WellCare Miami Gardens Welcome Room with 100+ employees working onsite and remotely including, but not limited to overseeing storage and destruction of all company records on and off site.
• Successfully increased walk-ins by 200% and member support interactions by 177% from 2018 to 2019.
• New Hire onboarding process; provided support with equipment distribution; assisted with initial IT login to computer, accessing programs, setup of cellphones, completed I9 for HR.
• Established and maintained community partnerships supporting Staywell Medicaid Health Plan.
• Hosted community partner facilitations; coordinated marketing, hiring, & member only events; coordinated all new hire training; planned and hosted office and facility activities; coordinated quarterly employee.
• Collaborated with corporate IT as on-site contact to troubleshoot any systems or telephone issues experienced by employees and oversee maintenance of all office equipment.

Miramar, Florida, United States

• Presented commercial customers solutions for all their telecommunications needs, while upholding a superior customer experience.
• Followed-up on sale orders submitted including, but not limited to site surveys, constructions process, confirm installation results.
• Assisted with nesting trainees by providing floor support and contract assistance.
• Mentored Program, Team Ambassador, and SME (Subject Matter Expert) for Smart Office and VES (Voice Edge Select).

Miami, Florida, United States

• Met and exceeded sales quotas by generating sales from inbound calls and followed-up with potential customers to sell AT&T products and services to small to mid-sized businesses.
• Consulted and recommended products to business owners and managers based on needs to help business grow and develop revenue.
• Interacted with multiple online ordering systems while speaking with customers.
• Assisted management with training of newly hired sales consultants by coaching through calls and… Show more Met and exceeded sales quotas by generating sales from inbound calls and followed-up with potential customers.
• Assisted management with training of newly hired sales consultants by coaching through calls and order placing.
• Assisted Manager with reporting team's daily, weekly, and monthly sales performance.

Miami, Florida, United States

• Technical Support Manager for DIRECTV's lodging institutional accounts, air, and stadium accounts, as well as National Accounts Team- DIRECTV's highest profiled accounts. Quality Assurance Manager for DIRECTV's.
• Coached and developed employees based on individual needs; completed annual reviews; approved merit increases; managed payroll; forecasted hours of each Team Member.
• … Show more Technical Support Manager for DIRECTV's lodging institutional accounts, air, and stadium accounts, as well as National Accounts Team- DIRECTV's highest profiled accounts. Quality Assurance Manager for.
• Communicated new development of DIRECTV’s products and promotions.
• Lead calibration conferences between DIRECTV client and operations management teams.
• Co-wrote training manual for DIRECTV National Account Master Bill Training.