Lead point of contact between top tier customers in the restaurant and food industry, including distributors. • Surpassed company’s goal of $2.5 million in sales by creating new business opportunities, recruiting new customers, generating and executing customized initiatives and seasonal promotional programs, and conducting regular business reviews to develop and maintain customer relationship.• Grew sales by 60% for a national client through referral of independent business units by identifying opportunities and solutions, maintaining effective communication, prioritizing consumer focus, and aligning customer needs and priorities with company objectives.• Supervise execution of programs in accordance with customers. • Manage team of 15 individuals, overseeing sales’ plans.• Support team ideas and career development.

Lead point of contact between top tier customers in the restaurant industry. • Delivered client-based solutions and anticipated customers’ needs with constant communication, business reviews, and seasonal promotional catalogues. • Expanded customer base in assigned territory generating 23% of total company sales.• Coordinated execution of programs in accordance with customers. • Expanded product offerings to customers by researching and negotiating with current and new vendors.• Assisted in the development, recruitment and training of a 10 person sales team. • Exceeded business plan target sales year over year.

Acquired and developed 150+ customer relationships through telephone and email interactions. • Managed sales and distribution of custom apparel and uniforms, marketing materials, and online presence for acquired customers. • Observed over 90% of returning customers and continuous trend of sales growth within each customer account.• Coordinated execution of programs in accordance with customers. • Negotiated with vendors on prices, contract terms and service agreements. • Generated quick and objective solutions to customers’ dissatisfaction.• Exceeded business plan targets year over year.

Serviced 400+ travel agencies and corporations, enlarged final base of customers, and increased revenue. Generated new opportunities that promoted company growth by planning, creating, and implementing marketing and business strategies to ensure expectations of customer service were met. Results:• Gained 30% of market share during first 2 months of operation in the city.• Turned company into 2nd largest airline in country exceeding corporate sales goals.• Coordinated operations in 9 states, provided customer support to 200+ travel agencies, and 25 corporate accounts. • Established strategic alliances with corporations generating long-lasting relationships.• Reduced customer complaints by 40% by implementing training and incentive programs.

Delivered excellent customer service and communication skills to provide flight and passengers security. Worked in a fast paced environment by ensuring safety of 200+ passengers while still completing routine operation tasks.