Key Achievements:▪ Revamped Jira indexing process, reducing reindex time by over 50%, from 24+ hrs to 10 hrs, resulting in improved functionality for critical business operations and saved time for report generation▪ Streamlined automation process for tracking documentation tickets, resulting in increased efficiency and satisfaction within the entire engineering organization at AppDynamics▪ Identified opportunities for system optimization, proposing and implementing improvements to… Show more Key Achievements:▪ Revamped Jira indexing process, reducing reindex time by over 50%, from 24+ hrs to 10 hrs, resulting in improved functionality for critical business operations and saved time for report generation▪ Streamlined automation process for tracking documentation tickets, resulting in increased efficiency and satisfaction within the entire engineering organization at AppDynamics▪ Identified opportunities for system optimization, proposing and implementing improvements to the existing Atlassian setup▪ Provided expert consultation on Atlassian products, guiding stakeholders throughout the implementation & optimization process Show less

Key Achievements:▪ Revamped Atlassian tools upgrades, reducing downtime from 7-10 hrs to just 1-2 hrs and eliminating post-upgrade errors by implementing streamlined process ▪ Customized Jira workflows and plugins based on project components and features, integrating with external tools like Slack, QAComplete and Salesforce to enhance functionality▪ Led upgrades of Atlassian tools to the latest stable versions each quarter, ensuring system optimization and security

Key Achievements:▪ Provided Confluence training across the organization, ensuring employees and project managers could fully leverage tools like 'Structure for Jira' for project planning and tracking▪ Evaluated and tested new plugins and products, such as Jira Align and Portfolio, recommending solutions to improve project planning and executionResolved critical system issues, including network, SSL, and LDAP connectivity problems, minimizing disruptions and ensuring high… Show more Key Achievements:▪ Provided Confluence training across the organization, ensuring employees and project managers could fully leverage tools like 'Structure for Jira' for project planning and tracking▪ Evaluated and tested new plugins and products, such as Jira Align and Portfolio, recommending solutions to improve project planning and executionResolved critical system issues, including network, SSL, and LDAP connectivity problems, minimizing disruptions and ensuring high availability of Atlassian tools Show less

Key Achievements:▪ Successfully migrated Jira and Confluence from on-prem servers to MS Azure, installing Mysql server and completing data migration in just a month with minimal guidance and collaboration with the infrastructure team▪ Automated backups via shell scripts and scheduled cron jobs on Linux RHEL servers▪ Set up and maintained SMTP notifications for timely user alerts