Tulika Tripathi Email and Phone Number
Tulika Tripathi work email
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Tulika Tripathi personal email
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I have over 14 years experience in the Banking and Retailing industries. I have had a primary focus to facilitate and support deepening of client relationships on a systematic and sustainable basis, driving productivity and performance improvements through business planning and analytics, My objective is to excel as a business development and management professional; enable sharp strategy decisions to delivery unified customer experience based on thorough understanding of the company’s underlying business; assisting with the efficient means of delivering overall customer experience, track milestones and determine financial and non financial impact.My key strengths include the following: •Persuasive team player engaging with different stake holders for effective problem solving and conflict management•Multi-tasking and proactive approach to managing deliverable and timelines•Well developed analytical skills with attention to detail and accuracy •Self motivated with a desire to learn continuously •Strong communication skills
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ConsultantMw Expat Solution Services Dec 2020 - PresentMunich, Bavaria, Germany -
Senior Manager- Business Performance & Productivity Enhancement, Retail OperationsStandard Chartered Bank Sep 2017 - Jun 2018Mumbai Metropolitan RegionCentrally handle Retail Operation tech project KPI tracking and review.Setup and support department head with functional review across regions within the country. Identify and track investment and cost optimization initiatives. Represent the unit in Retail Banking customer forums -
Senior Manager, Client Experience, Retail BankingStandard Chartered Bank Jan 2014 - Aug 2017Mumbai, Maharashtra, IndiaStandard Chartered Bank, Retail client extends across 43 cities through a network of 100 branches. There are over a million active clients availing of the Bank product and services. The Bank enjoys a legacy of over 150 years in the country and enjoys a diverse mix of clients across Personal, Priority and Business clients segments within the Retail Client business.As part of Client Experience team, I am supporting Bank’s commitments to help ensure that our clients have the best possible experience with us by delivering transparent, simple, effective solutions which enable building deeper relationship with the existing clients. I manage creating a positive and consistent client experience for the Bank’s communication channels of Emails, Phone Helpline and Branches for Retail Banking.The key responsibilities handled by me are- KPI monitoring and reporting, Client Satisfaction Survey execution, reporting and action plan, Vendor Management and Governance and Interface for Internal Audits -
Associate Director- Strategy & Business DevelopmentStandard Chartered Bank Oct 2007 - Dec 2013Since its inception in Jun 2007, Standard Chartered Private Bank has grown at a rapid pace to become one of India’s top three Indian private banks (as recognized by Euromoney, PWM The Banker). I have had the opportunity to actively support the growth story of the business including implementing revenue tracking and forecasting methodologies as well as supporting cross sell and business development initiatives. -
Senior ManagerReliance Retail Ltd Dec 2005 - Sep 2007As Senior Manager with Reliance Retail, I was the business manager for the Services vertical. The role involved exploring business opportunities with potential strategic partners, developing a business plan and presenting the proposed business case to senior management. I worked closely with the internal product, legal and marketing teams as well as external agencies and vendors for the launch of RelianceOne – the membership program. -
Sr ExecutivePantaloon Retail Jul 2004 - Dec 2005I was involved in close interaction with the sales team for weekly sales dashboard discussions, marketing campaign planning, inventory control and maintaining balanced scorecard for the business head -
Process AssociateGecis 1999 - 2000Nominated from the team for DMAIC training for Quality and YLDP (Young Leader Development Programme)
Tulika Tripathi Skills
Tulika Tripathi Education Details
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Symbiosis Centre For Management & Hrd, PuneMarketing -
Institute Of Hotel Management , Catering Technology & Applied Nutrition, BhopalHotel Management
Frequently Asked Questions about Tulika Tripathi
What company does Tulika Tripathi work for?
Tulika Tripathi works for Mw Expat Solution Services
What is Tulika Tripathi's role at the current company?
Tulika Tripathi's current role is Consultant at MW Expat Solution Services.
What is Tulika Tripathi's email address?
Tulika Tripathi's email address is tu****@****hoo.com
What schools did Tulika Tripathi attend?
Tulika Tripathi attended Symbiosis Centre For Management & Hrd, Pune, Institute Of Hotel Management , Catering Technology & Applied Nutrition, Bhopal.
What are some of Tulika Tripathi's interests?
Tulika Tripathi has interest in Callisthenics, Cooking, Power Yoga, Reading, Fitness Routines Aerobics, Marathons, Learning Languages.
What skills is Tulika Tripathi known for?
Tulika Tripathi has skills like Management, Customer Retention, Crm, Strategy, New Business Development, Business Strategy, Team Management, Leadership, Analytics, Business Planning, Business Development, Business Analysis.
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