• Helping clients negotiate contracts, establish and navigate Vietnam’s business and cultural environments by providing market research, import & export advice, insights and specialising in due diligence services into multiple industries include FMCG, Retail, Mining and Public Sector in Vietnam• Provide interpretation and translation services in English and Vietnamese. • Previous client include: Bain & Company; World Bank INT, S-RM, Templeton, Lyriant and other private clients

HÚT [HOOT] is a sustainable single use rice straw (sounds like an oxymoron, but we assure you, it is not!) made from entirely natural and edible materials. We aim to offer a better customer experience, more transparent and sustainable ethos, and we want to have fun while doing so.We are currently stocked at Winter Wonderland. Check us out!

• Report directly to the Chairperson and Vice Chairman• Served as spokesperson and LTG representative at trade shows and external meetings• Maintained and strengthen relationship for LTG 11 affiliated companies across Vietnam, Korea, Japan and other in business trading development• Successfully secured deals with Chinese partners for Linh Thanh Trading.

Supported the chairman who was experiencing serious issues coordinating tasks and milestones with internal, external staff & various stakeholders resulting in several delays and cost in projects implementation• I set up a new project management system for 6 ongoing projects, provide solutions to workflow blockages and implemented alternative means to keep team milestones on track

• Conduct market research, consolidate data & provide analysis for banking, consumer finance, insurance & public sector• Research, translate, summarize & benchmark data from multiple sources to evaluate strategic approaches• Experienced working in Agile project to deliver Digital Transformation SolutionsWork in a multi-language environment, handle translations and deliver key communications Handled paperwork and bidding applications for upcoming projects

• Professional membership management in a multi-cultural work setting at customer service oriented environment • deliver a personalized experience to 200+ individual members and businesses • Handle sales leads for offices and event rentals across multiple platforms including walkins, phone calls, social media and emails.• Increase memberships sales and retention rate by 10% in addition to over 5000 USD in revenues per month

• Venues Staff of the Year 2017, Venues Staff of the year 2018• Served as the spokesperson and department representative at tradeshows and meetings• Accredited with creating the first comprehensive training programs for the Venues department, rolled out for over 100 new recruits each year• Increased international student engagement by 20%• Designed and implemented market research on customers’ opinion (NPS) that directly contributed to our latest Best Bar None Gold Standard• Managed a team of 4 Student Managers, 25 Team Leaders and over 200 staff, ensuring departmental KPIs were met quarterly• Reduced wastage and save business loss by 40% through developing a stock control team across 5 bars, educating staff on wastage reducing measures, cellar training and delivering the perfect serve.• Entrusted with operations and supervisory duties across the organisation.

• Successfully managed daily cash flow from customer sales and events sales. Balanced cash safe and always ensured 100% accountability, Part-time position while at university.• Team Leader across 3 departments: Box Office, Venues, the Waterfront and UNIO Coffee.• A fast-thinking problem solver not only to handle customer inquiries and complaints but also unafraid to suggest time-saving and efficient solutions to the work environment• Known for my strong work ethic, efficiency and friendliness to deliver quick service while maintaining high standards to large numbers of customers during busy periods.

• Oversaw brand and event marketing, promotions, scheduling and market research both online and offline• Wrote promotional announcements on social media channels: Instagram, Twitter. Schedule advanced material delivery through Mail Chimp and Buffer, Part-time position while at university

- delivering high quality service with a personal yet professional approach to customers from a variety of backgrounds, cultures and ages- High sense of awareness, attention to detail and discipline working in a remote area to ensure health and safety standards are adhered to and preventing unwanted accident- Developing good people skills and empathy to encourage beginners and recognise sign of distress in people, especially important in the diving industry - Ability to remain calm under stressful conditions and be resourceful to come up with solution under exceptional circumstances with limited resources- A resourceful and proactive individual to come up with solutions with limited resources

Assisted all GCSEs and A Levels' backstage operations and productions. Received Technical Honors Awards from Mill HIll.