Systems And Web Analyst
Current- Supported a team of 80+ staff members, providing comprehensive desktop support services and resolving technical issues.
- Managed Active Directory, including user account management, group policy administration, and security permissions.
- Provisioned user accounts on multiple services (O365, Adobe, Okta, Active Directory), facilitating efficient access management and user onboarding.
- Managed VMware infrastructure, including virtual machine administration, resource monitoring, and high availability.
- Designed and deployed scalable and secure AWS infrastructure based on project requirements.
- Ensured up-to-date and secure systems through deployment and endpoint management.