Tulio Diaz Email & Phone Number

Des Moines, Iowa Area

• Supported a team of 80+ staff members, providing comprehensive desktop support services and resolving technical issues.
• Managed Active Directory, including user account management, group policy administration, and security permissions.
• Provisioned user accounts on multiple services (O365, Adobe, Okta, Active Directory), facilitating efficient access management and user onboarding.
• Managed VMware infrastructure, including virtual machine administration, resource monitoring, and high availability.
• Designed and deployed scalable and secure AWS infrastructure based on project requirements.
• Ensured up-to-date and secure systems through deployment and endpoint management.

Des Moines, Iowa, United States

Ames, Iowa

- IT Support to faculty and staff in the Iowa State Seed Science Center- Administer and keep track of the machines of the department - Face to face technical support

Ames, Iowa

Responsibilities will include enforcing building policies and procedures, assisting new customers understanding how to use the equipment, providing customer service to anyone using the facilities, recording participation counts and building rounds, submitting equipment maintenance reports, activating the emergency action plan, and assisting the East/West.

Barquisimeto

Regular maintenance of the CRM and ERP Systems.Data managementSecurity control check ups.General IT support

Responsible for taking money in the form of cash, check, or credit card from patrons in exchange for food or services. Scans items, provides change, balances drawer, and processes card transactions.

Bachelor Of Science - Bs, Management Information Systems, General

Activities and Societies: CES Club

High School, 17.8/20