Systems And Web Analyst
CurrentSupported a team of 80+ staff members, providing comprehensive desktop support services and resolving technical issues.• Managed Active Directory, including user account management, group policy administration, and security permissions.• Provisioned user accounts on multiple services (O365, Adobe, Okta, Active Directory), facilitating efficient access management and user onboarding.• Managed VMware infrastructure, including virtual machine administration, resource monitoring, and high availability.• Designed and deployed scalable and secure AWS infrastructure based on project requirements.• Ensured up-to-date and secure systems through deployment and endpoint management.• Conducted regular software, hardware, and server updates for systems security and stability.• Implemented and executed regular data backups for secure archives.• Collaborated as a member of the web development team, assisting in the design, troubleshooting, and maintenance of custom sites using PHP and .NET.• Dockerized CMSs (WordPress, Craft CMS) to streamline development workflows, enabling efficient testing and deployment.• Provided training on network and security protocols to employees across different departments.• Maintained video production servers on AWS, ensuring optimal performance and data integrity.• Streamlined asset management processes through the development of an internal inventory system.• Assisted in maintaining and troubleshooting the office's internal network and devices.• Deployed Okta Single Sign-On (SSO) tool, simplifying user access to applications and enhancing productivity.
