Tullya Bertrand, Cts Email & Phone Number

Greater New York City Area

New York, Ny

Greater New York City Area

Brooklyn, Ny

-Act as front line telephone and registration services/ point person for faculty and student interaction-Registration of students as well as maintenance/compiling of class records and schedules, primarily through the online enrollment software ActiveNet but also through Sharepoint, Google Drive and Excel-Maintain a detailed schedule of school events, classroom schedules as well as a thorough -knowledge of after hours event operations -Data Collection as it pertains to student retention and faculty metrics-Aid in fundraising efforts including but not limited to; contacting local businesses for donations, tracking contributions from major donors, aiding in grant writing, liaising with the offices of major contributors, and facilitating in the managing of large scale fundraising events.-Maintain a consistent line of communication between weekday and weekend staff as well as report significant events and interactions to office administration-Producing detailed reports regarding school operations-Compilation of daily financial reports, distribution of key accounts, as well as taking payment for registration of students in multiple divisions(both onsite operations as well as outreach programs)

-Primary responsibility for the caregiving of preschool children. This comprises coordinating events with the parent’s schedules, choosing educational and fun activities, basic music performance and theory instruction, French lessons, activities and projects. I also coordinate after­school schedule.- Proven ability to provide professional and excellent care to preschool children based on recommendations and on­going reputation.

Montreal, Canada Area

-Coordinated the senior sales team with the branch office including staffs’ interactions with key customers.-Responsible for front-line telephone and customer service. This involved triaging communications on a priority basis and ensuring that customers were responded to in a timely and professional manner.-Responsible for detailed product knowledge of an industrial high tech product.-Responsible for general clerical duties involving archival and file organization, as well as organized and maintained the office environment.

Montreal, Canada Area

I was responsible for answering phones, transferring customers to the appropriate party, organizing trade shows, accounts receivable, some project management, archival and management of the file system, basic excel/ word knowledge, customer service, as well as coordination of the sales staff appointments and devices.

Montreal, Canada Area

Montreal, Canada Area