Collaborate with UX, UI, and Marketing teams to deliver a seamless, branded customer experience across all applications. Specialize in customizing WalkMe in-app help solutions to align with our brand identity, ensuring consistency and top-tier user support. Utilize user behavior insights to tailor the in-app guidance, making it relevant and effective for users. Partner with Marketing to deliver real-time notifications and news in a cohesive, branded format across platforms, enhancing the overall user journey.

Developer on-demand, web and mobile application training for fleet management companies. Code and architect adoptive learning strategies for web and mobile applications.

Founded The Good Pixel with a mission to empower nonprofits by helping them adopt digital processes to enhance their operations and maximize their impact. We provide award-winning digital solutions tailored to the unique needs of nonprofit organizations, enabling them to focus on their mission while achieving measurable growth.

Design and develop virtual and in-person learning for company-wide procedures through on-site assessments and analytics.

Head of website content for school and after school activities. Responsibilities included: Website management, coordinating with print production, event management, animation, video special effects, social media content, and print design.

Remotely worked with Cox Automotive instructors and SMEs to improve the engagement rate of their current courses. Responsibilities included: graphic design, animation/motion design, voiceovers, illustrations, infographics, and PowerPoint presentation design.

Worked with company directors, SMEs, and external clients to create online learning content for customer service, sales, customers and product developers.

Responsible for the design, development and facilitation of all new hire and incumbent training. Managed quality programs to ensure all sales agents offer consistent service in all customer interactions. Converted existing PowerPoints, manuals, and printing materials into online training, gamification, and infographics. Created a system to measure employee performance.

Worked with CareerBuilder's Operations Teams to design innovative and memorable e-learning training for new and current employees. Investigated learning opportunities throughout the organization to develop curriculums or marketing materials that convey and training employees in software, positive work habits, and consultative skills. Developed marketing materials, videos, and voiceovers for redesigning brands, creating logos, and providing various groups with visual presentations, customer support, sales, tech support, and security. Built online software simulation for employees to optimize customer satisfaction, with 1,000+ employees registered. Tracks and analyzes performance and provides post production market analysis regarding program success. Named Q1 2016 Top Performer out of team of 200 members.

Designed and developed graphics, 2D and 3D Computer Assisted Designs (CADs), web-based applications, user manuals, training script writing, and websites.

Developed training course for operating applications to be delivered to end users in order to increase product knowledge and improve customer relations.

Responsibilties include the design, product and development of socks and hosiery.