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Jos, Pl, Ng

Adamawa, Nigeria

Adamawa, Nigeria

With the opportunity to serve as the Business Manager of Jalingo I Business Unit in Taraba, I within the short period, built a business process for market success that achieve a 54% increase in total collection I have also continuously met or surpassed business goals. Despite my very infant management experience The activities of marketing were greatly improved to to facilitating critical client relationships.Yet to connect but, verily confirmed for engagement is, the Taraba State Crushing and Ashphat Company, Kwari Taraba State. Who have the capacity to become our top 10 highest checks. I was able to convince their management to consider a better option for electricity supply and connect to the National Grid for efficient power. This deal is only awaiting commencement.

Yola, Adamawa, Nigeria

While working as a Customer Care Officer, I politely handled large amounts of incoming phone calls from customers that were always given positive feedback.Identify and assess customers’ needs to suggest possible methods that will guarantee customer satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communication expertise, garnered over my period of work experience in Corporate Communications. @jedcI handled customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. More so, knowing how vital it is to keep records of customer interactions, process customer accounts and file documents, it was beyond an ethicWith a robust feedback mechanism, we were able to improve Customer Experience that engendered Customer loyalty which encouraged positive attitude to our business.With proficient knowledge of MS Excel, PowerPoint, Word tasks were quite easy to achieve....and many more

Jos, Plateau State, Nigeria

I leveraged on various digital marketing strategies such as search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, and content marketing to increased our website trafficI did improve our social media engagement from less than 15% to over 50%, by constantly creating and publishing engaging content, responding to comments and messages, and growing the organization's social media followingI also recorded one of the highest conversation rate of a marketing campaign, by optimizing our digital media campaigns to target the right audience, using persuasive copy and visuals, and implementing effective call-to-actions. (Debt Discount Promo, the MAP Scheme, War Against Energy Theft etc.)By creating and sharing content that highlighted JEDC's brand values, mission, and products or services, I magically increased brand awarenessThrough monitoring and analyzing campaign performance, identifying areas of improvement, and optimizing campaigns to increase efficiency and effectiveness, I ensured that my work output was value adding.Effectively managed online conversations about our organization, responding to customer feedback, and using digital media strategies to improve the organization's image and reputation.I created, managed and sustained a highly beneficial relationship with bloggers, social media influencers and digital creators.