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Tunc Topaloglu Email & Phone Number
Guest Relations Supervisor
at
Raffles Dubai
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Guest Relations Supervisor
Location
Dubai, United Arab Emirates
Company size
Who is Tunc Topaloglu? Overview
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Quick answer
Tunc Topaloglu is listed as Guest Relations Supervisor at Raffles Dubai, a with 507 employees, based in Dubai, United Arab Emirates. AeroLeads shows a matched LinkedIn profile for Tunc Topaloglu.
Tunc Topaloglu previously worked as Guest Relations Agent at Sofitel Dubai The Obelisk and Guest Relations Agent at The Land Of Legends. Tunc Topaloglu holds High School Diploma, Hospitality Administration/Management from Serik Imkb Mesleki Ve Teknik Anadolu Lisesi.
Company email context
Email format at Raffles Dubai
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Raffles Dubai
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Profile bio
About Tunc Topaloglu
Guest Relations Expert with over 6 years of experience in the hospitality industry, adept at delivering exceptional hospitality service and resolving complex guest complaints. Proficient in handling legal complaints with a meticulous approach, ensuring compliance and safeguarding the resort's reputation. Notable achievements include training and mentoring 19 Guest Relations Agents and leading a resort to a top ranking on TripAdvisor, climbing from 11th to 1st place
Current workplace
Tunc Topaloglu's current company
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Raffles Dubai
9 roles
Tunc Topaloglu work experience
A career timeline built from the work history available for this profile.
Guest Relations Agent
Current
Apr 2023 - Present
Guest Relations Agent
Multi Tasking on different groups of Guest Relations (CRM and OPM).Preparing daily, weekly, monthly, yearly reports for Guest Relations. Training new team members to be a Guest Relation Agent. Coaching and assisting colleagues on the shift. Taking responsibility and initiative regarding guests needs.● Supervised and trained a team of Guest Relations associates● Successfully trained and mentored 14 Guest Relations Agents● Successfully elevating and maintaining the resort's ranking on TripAdvisor as 1st place, with a move from 11th in 2022.● Handle guest complaints and resolve issues in a timely and professional manner● Monitor and maintain guest satisfaction levels through regular feedback and surveys● Collaborate with other departments to ensure smooth operations and excellent guest experiences
Aug 2020 - Mar 2023
Guest Relations Agent
● Assisted guests with check-in and check-out ● Provided information about hotel amenities and local attractions● Responded to guest inquiries and resolved any issues or complaints● Monitored and maintained guest satisfaction levels through regular feedback and surveys● Collaborated with other departments to ensure smooth operations and excellent guest experiences
Jan 2022 - Apr 2022
Crm Agent
● Maintained and updated customer database● Analyzed customer data and provided insights to improve customer engagement● Assisted in creating and analyzing surveys to gather customer feedback● Gained experience in database management and CRM strategy development● Responded to customer inquiries via phone, email and in-person● Resolved customer complaints and issues in a timely and professional manner
Nov 2019 - Mar 2020
Guest Relations Agent
● Assisted guests with check-in and check-out procedures at the hotel● Provided information about hotel amenities and local attractions● Responded to guest inquiries and resolved any issues or complaints
Oct 2019 - Nov 2019
Guest Relations Agent
Anticipate and meet guests needs and requests, handle guests complaints.
Apr 2019 - Oct 2019
Front Desk
● Assisted guests with check-in and check-out procedures● Provided information about hotel amenities and local attractions
May 2018 - Oct 2018
Store Clerk
● Assisted customers with product inquiries and purchases in a high-end retail setting● Consistently met or exceeded sales targets
Jun 2017 - Aug 2017
1 education record
Tunc Topaloglu education
-
Serik Imkb Mesleki Ve Teknik Anadolu Lisesi
FAQ
Frequently asked questions about Tunc Topaloglu
Quick answers generated from the profile data available on this page.
What company does Tunc Topaloglu work for?
Tunc Topaloglu works for Raffles Dubai.
What is Tunc Topaloglu's role at Raffles Dubai?
Tunc Topaloglu is listed as Guest Relations Supervisor at Raffles Dubai.
Where is Tunc Topaloglu based?
Tunc Topaloglu is based in Dubai, United Arab Emirates while working with Raffles Dubai.
What companies has Tunc Topaloglu worked for?
Tunc Topaloglu has worked for Raffles Dubai, Sofitel Dubai The Obelisk, The Land Of Legends, Rixos Premium Dubai, and Calista Luxury Resort.
How can I contact Tunc Topaloglu?
You can use AeroLeads to view verified contact signals for Tunc Topaloglu at Raffles Dubai, including work email, phone, and LinkedIn data when available.
What schools did Tunc Topaloglu attend?
Tunc Topaloglu holds High School Diploma, Hospitality Administration/Management from Serik Imkb Mesleki Ve Teknik Anadolu Lisesi.
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