Tunde Pok Email & Phone Number

• Develop strategy to work with customers and internal resources to drive new opportunities & coordinate contract renewals.• Develop and maintain relationships with strategic customers helping them to maximize the value of their software solutions in the field of Data & AI.• Manage the protection of revenue for the existing renewal stream. Develop Risk Mitigation Plans for customers identified as high-risk, outlining specific actions.• Provide support in Distributor Quoting Process… Show more • Develop strategy to work with customers and internal resources to drive new opportunities & coordinate contract renewals.• Develop and maintain relationships with strategic customers helping them to maximize the value of their software solutions in the field of Data & AI.• Manage the protection of revenue for the existing renewal stream. Develop Risk Mitigation Plans for customers identified as high-risk, outlining specific actions.• Provide support in Distributor Quoting Process in indirect markets. Show less

• Responsible to support SAS’ customer retention and renewal strategy, on-time execution of renewals processes in the assigned territory (Czech Republic, Austria & Poland).• Drove and managed the renewals process and contracts in collaboration with the account team minimizing financial attrition & identifying growth opportunities.

Budapest, Hungary

• Managed an extended client base including 8-10 focus accounts and multiple digital touch customers using SAS' analytical products in HU, and for an interim period in SK & CZ. Industries: Financial Services, Life Sciences, Retail & Public.• Built strong relationships and support customers from onboarding through technology adoption to expansion of usage making sure clients are getting the most out of their software investment.• Created strategic roadmaps & success plans, ensuring… Show more • Managed an extended client base including 8-10 focus accounts and multiple digital touch customers using SAS' analytical products in HU, and for an interim period in SK & CZ. Industries: Financial Services, Life Sciences, Retail & Public.• Built strong relationships and support customers from onboarding through technology adoption to expansion of usage making sure clients are getting the most out of their software investment.• Created strategic roadmaps & success plans, ensuring desired business outcomes for clients.• Captured new referenceable SAS customers and significantly increase the number of SAS advocates in HU.• Proactively identified upsell and cross-sell opportunities based on customers' needs to drive revenue growth.• Promoted to be the Head of Digital Programs for HU, SK & CZ, launched quarterly campaigns to drive customers’ software adoption. • Mentored new Customer Success managers, facilitating their onboarding.• Reported directly to Senior Customer Success Director for South West and East Europe. Show less

• Managed a diverse and complex customer portfolio in Financial Services, Telco & Pharma sectors. Marketed and sold on-premise, cloud-based and SaaS software solutions.• Identified needs and technical requirements of assigned clients, established and successfully executed account plans to maximize the use of SAS solutions and uncover additional sales opportunities related to analytics and AI.• Led discussions with business and IT decision makers addressing them with new solutions to… Show more • Managed a diverse and complex customer portfolio in Financial Services, Telco & Pharma sectors. Marketed and sold on-premise, cloud-based and SaaS software solutions.• Identified needs and technical requirements of assigned clients, established and successfully executed account plans to maximize the use of SAS solutions and uncover additional sales opportunities related to analytics and AI.• Led discussions with business and IT decision makers addressing them with new solutions to achieve better results, addressing objections and developing compelling value propositions.• Worked effectively with cross-functional teams and reported directly to Country Sales Director. Show less

Budapest, Hungary

• Executed business development activities in Insurance, Retail & Advertising sectors. Built a promising sales pipeline by discovering and successfully contacting key industry prospects through cold calling and direct reach outs. Successfully acquired new customers.• Worked closely with internal teams and reported to Sales Manager.

• Led the end-to-end sales cycle for Epicor iScala ERP and IT Service Management System for SMEs, successfully delivering compelling presentations to key decision-makers and generating custom proposals in coordination with cross-functional teams.• Managed partnership with local ITSM partner, leading efforts in lead generation, product showcasing, and negotiation of contracts.• Supervised the performance of call center BDMs in Hungary and reported to Regional Sales Director.

Hungary

• Spearheaded the sales operations for SAP services & add-ons, and ADICOM Advanced Production Planning and Optimization software, acquiring new clients and boosting existing customer engagement with strategic cross-selling and upselling.• Fostered a strategic alliance with SAP HU, fueling sales through joint marketing campaigns & event marketing initiatives.• Managed Call Center BDM and reported to Regional Sales Director in charge of South Germany, Austria and Hungary.

Budapest

• Pioneered ERP expansion in Hungary's Retail sector, secured key clients, and established strategic partnerships, all while enhancing marketing efforts.• Reported to CEE Regional Sales Director.

Economics

Education record