Scott Kent Email & Phone Number

San Francisco, Ca, Us

Ensuring the success of our Salesforce Managed Package App FundPanel through mentoring developers and technical support teams, fostering team collaboration, communication, testing, dev ops, project management, product support, and customer relationships. Providing solution architectures for 500+ Salesforce Orgs that ensure we can build a quality product that conforms to each of our customer's unique needs. Building roadmaps, budget and revenue models to focus on strategic objectives.

Naples, Florida, Us

Lead Donyati's CRM & Marketing Automation Customer Data Platform consulting practice. With a focus on providing holistic solutions and strategies around Salesforce.com and the entire tech stack of the Digital Business Platform consisting of, Data Warehouse (EDW), Business Intelligence (BI), Application Integration, Master Data Management (MDM), Finance/Enterprise Resource Planning (ERP), Data Management Platforms (DMP), Content Management Systems (CMS), eCommerce Carts, Customer Support, and User Experience (UX) sub-systems.

Broomfield, Co, Us

Improved integration best practices between Salesforce.com CRM and Eloqua marketing automation.Managed documentation and execution of marketing & sales requirements.Defined and documented Marketing Operations process in Eloqua.Data Cleansing & Normalization, Master Data Management, SSIS Integration with Eloqua.Administered Eloqua and performed regular analysis to ensure all Lead flow has greater than 99.9% up-time.

New York, New York, Us

Developed the general solution design and architectural technical details for configuration, implementation, and integration with Oracle Marketing Cloud/Eloqua marketing automation using the Eloqua REST, BULK and AppCloud API. This was one of Oracle's Top 10 client's and Eloqua’s biggest global implementations with 17 instances, Thousands of marketing & sales users and about 20 million contact database. I design so that development does not find themselves in a blind alley.I make sure my designs work through empirical testing, developing my own proof of concepts or through having successfully implemented said design before.Built Proof of Concept Oracle AppCloud Decision using Outsystems agile platform.

Administered, maintained and developed customizations for Drupal 6, including using Drush/Features/SVN/GIT/Acquia Cloud.Built advanced proficiency with Eloqua 9 marketing automation, integrated Salesforce, in-house databases, applications, & web-services.Built custom HTML Emails, Dynamic forms, Web services using both PHP5 and ASP.NET 4 with C#.Worked within the creative department’s production process to convert .PSD prototypes into HTML/CSS and HTML E-mails.Helped train our current Salesforce Admin, trained Salesforce Admin in Data Scrubbing Techniques, acted as temp Salesforce Admin.Compiled a detailed project plan For Dupal 7 re-launch using iterative development methods to provide more frequent deliverables.Worked directly with IT & technical support on support tickets, infrast

My duties include training and managing 5 people. I am responsible for product listings on multiple online sales channels including Amazon, Ebay, Buy.com, Overstock.com, Sears.com, and many others. Setting up business processes and procedures to ensure, quality control and tracking of time spent and errors. Setting up a new eCommerce website using X-cart Pro. I created pricing sheets to manage pricing across several sales channels with varying fees and commissions.

My duties included deploying an ecommerce system that was integrated into the current website design. Migrated a database filled with errors and invalid data. Merged the 3 different copies of this database validation while maintaining a log of changes that allowed me to undo any step and validate any issue that may arise. Migrated database to Salesforce.com and performed many modifications often to clean up issues created by 3rd party contractors initially enrolled to assist in customizing our Salesforce.com CRM software. Developed a SOAP XML/WSDL client that communicated with a custom web service created for us in Salesforce.com. Integrated my web service client with the x-cart based shopping cart system, making the shopping cart both an e-commerce and point of sale extension to Salesforce.com CRM. Upgraded, Maintained an office network of 15+ computers. Worked with 3rd party vendors to augment my skills to enable me to effectively do more by taking on both a management and developer role.

Us

My duties included supporting the E-commerce department during a systems wide upgrade of the old website presence, and I provided redundancy to the email marketing department by managing and building email campaigns, learning the current work flow and processes, and writing documentation for the email department's common practices & procedures. I developed software-based tools to improve the work-flow of email campaigns. I migrated the old email templates to the new email system. This included writing business requirements and documenting the structure of each email for the development team so the website may send real-time email notifications. I was responsible for building email lists by writing SQL queries and procedures for MySQL, MS SQL & ORACLE PL/SQL with an average of 2.5 million targets/day. I was on-call 24-7 and performed trouble shooting for any issues. I resolved those issue by working with overseas third-party vendors and multiple departments such as Marketing, IT, Dev, and Accounting. When the work load was very low I initiated a project to improve the work-flow of the entire marketing department. I did this by developing a detailed outline of the production procedures and work-flow. I interviewed those involved and developed an ideal production work-flow. Utilizing Microsoft Sharepoint Server 2007, Sharepoint Designer 2007 and M.S. Visual Studio 2005, I leveraged an existing company infrastructure that was not currently being utilized. This project was used as a proof of concept by IT to potentially bring M.S. Sharepoint Server from testing to full production but due to budget issues this was never implemented by management.

Phoenix, Az, Us

I was hired to perform a complete redesign of the company website, design html emails, manage several email marketing campaigns and company announcements. I regularly met with 4 directors and the company owner to ensure the website met their expectations. I designed and developed from the ground up a new corporate websites using XHTML, CSS, DOM, JavaScript, Microsoft SQL, ASP, and ASP.NET 2. The focus of the new design was to drive sales leads, create a clean professional design that reflects the companies' branding, improve distributor relations, and improve ease of use for customers. I optimized the website code to increase product exposure and customer understanding by providing pages dedicated to the individual markets they were targeting. This increased sales lead generation and sales conversions. I Managed a $75k/year Google Adwords marketing campaign. I focused on improving the effectiveness of the Google AdWords CPC camping through a constant analysis of the engraving market, the competitors marketing strategies, and the current campaign's effectiveness. I setup Google Analytics to provide management with easy to read reports illustrating how effective their marketing campaigns were at generating sales leads and converting those leads to sales. I performed system administration of virtual and dedicated Windows and Linux servers. I researched and managing listings in multiple industry related directories such as Yahoo DMOZ, Thomasnet.com, GlobalSpec, Business.com, and listings in multiple industry related websites. I also researched and reported on any new channels for reaching customers such as alternative CPC campaigns with Yahoo search marketing and MSN. I designed and managed marketing email campaigns and company announcements along with providing frequent reports and statistics on the effectiveness and deliverability of the email marketing campaigns.(www.visionengravers.com)

My duties included development, design and maintenance of 4 E-commerce websites with a total 2,500+ products, including writing product descriptions, and taking professional photos for each product. I performed search engine optimization, link building and a successful monthly email marketing campaign. I customized the X-Cart based websites using PHP4 and MySQL database. I designed HTML templates using CSS, JavaScript and the SMARTY template language. I performed system administration of a Linux dedicated server and shared servers. I, along with one employee whom I managed, established a large 1,500 product eBay store with a fully customized template using a unique CSS trick. I also setup and ran many eBay auctions and buy-it-now listings. I performed IT duties such as computer & network construction, installation and maintenance. I also managed the development of a car-care product line endorsed by an Indy-500 winner Arie Luyendyk named, “Arie Luyendyk Pro Series”. I was responsible for the design of product labels, packaging, and website. I performed product R&D, worked with contract fillers, container manufacturers, printers and marketing partners to bring the product from concept to retail store placement. (See: scalecars.com)

My duties included development, design and maintenance of a dynamic E-commerce website with 2,000+ products, including product descriptions, and taking professional photos for each product. I performed search engine optimization, link building, managing Google Adwords, Overture CPC(Yahoo, MSN), search engine marketing campaigns, and a monthly email marketing campaign. I customized the X-Cart based website using PHP4 and MySQL database. I designed HTML templates with CSS, JavaScript and the SMARTY template language. I performed system administration of a Linux shared server, IT duties such as computer & network construction, installation and maintenance. I Migrated their Peachtree database to a proprietary FoxPro database driven application called Mail Order Manager. (See: www.landspeedracing.com "Site has closed" inquire for example)

Chandler, Arizona, Us

My regular duties included researching unique niche technologies in a fast-paced, deadline-oriented environment. I worked with multiple vendors & contractors to design products for military & police training simulators. I also designed a very novel laser tracking system with 10 times the performance at only double the cost of the previous tracking system. This system is still the most accurate and highest speed in the industry. I narrated and recorded high quality audio for training scenarios used within their simulators. I built and maintained office & simulator computers systems. I edited HD video using Apple's Final Cut Pro HD. I developed a novel and inexpensive technique for projecting HD video onto the outside of a dome without distortion using 3D Studio MAX r6. This was used to market the Buick Lucerne in conjunction with Tiger Woods using their Immersadome product.

Consulting on digital cable systems. Repairing and upgrading a highly neglected and unorganized office network of 25 different computers. Built an IT manual with step-by-step procedures and FAQ so that the office can remain mostly self-sufficient.

My regular duties included developing products utilizing multiple contractors and researching very unique niche technologies in fast paced deadline-oriented environment. Designed and developed simple software applications and simulator systems for entertainment & education. Performed very creative problem solving to improve existing product line. Maintained & built simulator hardware. Performed IT duties such as construction and maintenance of networks and computer systems. Developed a video game similar to asteroids with the player superimposed into the game using a web-cam. The game was built using an computer vision API and M.S. Visual C++ in 3 weeks without prior C++ experience only VB and fundamental programming knowledge, no bugs have been reported. Produced, directed, edited & narrated a marketing video for this game and won a contract with IBM for a major trade show in Japan. Designed a NASCAR simulator and worked with the marketing dept. to produce a project proposal within 2.5 days that won a $600,000 contract with Philip Morris Inc, for 30 simulators. Developed a concept for a virtual reality enhanced classroom where virtual reality technology and techniques were used to enhance the tools used in the classroom and improve the effectiveness of the teacher. This proposal won a department of education grant. The end product is deployed in over 20 high-school classrooms throughout the U.S. However my involvement was in the inception of this grant.

Managed the production of natural body products and the inventory of 4 stores. I designed production processes and specialized equipment aimed to improve production with minimal cost.

Bachelors, Computers Science, Computer Engineering

Technical Diploma, Audio Recording

Associate’S Degree, Science Computer Aided Design & Arts Multimedia