Tung-Huy La Email & Phone Number

Seattle, Washington, United States

Seattle, Washington, United States

Seattle, Washington

San Francisco Bay Area

• Built a large Quality Engineering Org from the ground up consisting of multiple functional teams made out of local and remote QAMs, SDETs, and QAEs• Ensured quality of the backend services as well as the front-end clients on Web, iOS, and Android• Continued to be hands-on from time to time, to always be close to the technology/product• Directed the development of testing strategies, automation frameworks, tools, and solutions for existing and new products/features• Distributed projects and tasks efficiently across the QA Org• Was the main point of contact for quality throughout the entire company and between all functional teams• Stayed current with the latest technologies and tools to improve quality controls

Palo Alto, California

• Hired 2 months after initial product launch to build the QA infrastructure, staff, and culture from the ground up• Manage an in-house team of QA Engineers as well as several external QA contractors and test resources, such as uTest• Grow the QA team as the company and its needs grow• Work with all engineering and non-engineering teams in the company to uphold quality• Be hands-on when needed and help out with both manual and automated testing• Write tools and test frameworks to lessen the burden of manual testing• Maintain a company wide QA awareness and encourage internal Beta testing

Palo Alto, California

• Oversee technical direction of QA• Technically lead/mentor the entire QA department• Design and lead development of QA frameworks and tools• Bridge the gap between QA and the rest of the organization• Be the official representative for QA during architecture/design meetings• Review QA needs and establish guidelines for best practices• Be hands on when needed and perform white box, gray box, or black box QA duties

Palo Alto, California

• Lead the execution and coordination of day to day, and scheduled tasks of internal and external team members• Help build a team of White Box / Gray Box QA Engineers and allocate resources for projects• Oversee the quality of test plans, test cases, test matrix, and bug reporting• Monitor, track and report test status and bug statistics• Contribute to application usability and user experience and implementation• Perform test coverage and gap analysis of test plans and schedules and use this information to prioritize testing• Work with development to triage existing bugs and ensure that bugs, enhancements, and change requests follow the established life cycle• Mentor and train the junior members of the team• Develop, maintain, and improve automated test scripts for end-to-end and regression testing• Create tools to make testing more efficient• Work with performance team to ensure the software complies to standards• Setup and maintain test environments

Seattle, Washington

• Create/Maintain test automation for Amazon Web Services' Platform• Write/develop tools for other QA engineers to use• Write test plan and test cases• Participate in design and implementation of new web services/applications• Deploy new platform builds to the live servers• Maintain Unix test machines/environments

Seattle, Washington

• Launched Amazon.ca (Canada)• Developed tools for QA Engineers and other departments to use• Automated the content regression tests and the Obidos Software regression tests for the international sites• Responsible for building/deploying/testing new retail content/software for the international sites