Tung Tran Email & Phone Number

New York City, Us

Mergers, acquisitions, and divestitures - workplace technology integration, consolidation, and migration. Deployment of O365, Google, conference solutions, project management tools, and other collaboration services.Represent Senior VP workplace tech organization for all M&A activities.Infrastructure upgrade/buildout.Operation and migration support.

Seattle, Washington, Us

Program and project management

Dublin 2, Ie

Complex program delivery

Vevey, Ch

Portfolio management - Co-creator of portfolio governance process, alignment scorecard, and service catalog resulted in greater transparency and improved customer satisfaction by 37% YTY and sustaining. Create metrics to measure timeliness of delivered work, request turnaround, active request on time, and aging of requests in the portfolio. Improved metrics attainment goals across the board. Average request turnaround decreased to 70 days from 103 days since inception of the metric.Project management - Work with leadership and technical teams to drive the planning and execution of cross functional projects to improve HR processes and employees experience, i.e., new solution, enhancements to existing solution. Track open issues and risks and effectively negotiate to impact decisions and trade-offs and guide issues within internal and external groups to resolution. Anticipate, identify, document, and manage key project risks, proposing appropriate mitigation and contingency plans. Example of end to end HR Projects: 1) Automation of Contingent Worker Lifecycle Process 2) Community Affairs Employee GivingLeadership - Design Voice of the Customer survey and implement action plans to improve service delivery. Implement continuous improvements through development of team's root cause mindset, problem solving, and operational reviews through the use quantitative data. Coach and mentor technical teams and management resources in project management techniques and capabilities.

Toyota City, Aichi Prefecture, Jp

Client: Toyota Motor Sales, Business Support Systems and Test Center of ExcellenceManage multi-year Solution Delivery Life Cycle for application development tool evaluation,implementation, and migration. Analyze on premise, cloud, and SaaS implementation models with Company's highly confidential data requirements.Lead the enterprise quality management test tools Proof of Concept with numerous vendors and stakeholders. Manage baseline functional and business requirements as well system requirements for tool integration.Quickly learn the various quality management test tools and perform as tester for PoC.

Boston, Ma, Us

Part of a small team in a startup company designing and implementing project management processes and best practices as well as client onboarding process flow map.Customer Success Management – Oversees the client relationship with company. Manages the technical delivery process and overall customer satisfaction.

Armonk, New York, Ny, Us

Lead cross functional teams across geographies in delivering projects on time and within budget.Full cycle IT project management: design/build/test/production/post implementation.Implement virtual servers for a large financial client: dotNet/Linux/zLinux/Oracle/UDB/SQL.Lead infrastructure upgrade and build projects to support delivery.Manage relationships with multiple vendors: HP, EMC, and Versign.Lead LEAN, Six Sigma, Continuous Improvements, and Strategic Outsourcing/Global Resourcing projects.Apply Key Performance Indicators (KPIs) to measure quality and efficiency of IT delivery.

Armonk, New York, Ny, Us

Achieved 20% productivity improvement through coordinating working sessions to create current state design and future state design as well as continuous improvements for multiple processes.Maintained 100% Service Level Agreement (SLA) with clients by reviewing SLA misses and root cause analysis to define and report on monthly metrics, and to drive lessons learned and recommendations to prevent future occurrences across Unix and Intel Americas Group. Achieved 12% Year to Year productivity target for Unix and Intel Americas Group.Worked with Quality Team designing metrics to measure quality and efficiency of service delivery.Coordinated system implementations and UAT for various applications.

Worked with senior managment team through divestitures and corporate restructures.Implemented short-term financial and operational planning from the ground up.Developed financial modeling for strategic and operational planning.Performed financial and variance analysis as well as lenders' reporting requirements.Managed and forecasted cash flows and funding requirements.

Us

Initiated audit scope, created audit plan, executed audit, communicated issues, risks, and findings to clients and management, and performed audit close out.Led 250 plus on-site external client audits and developed auditor trainees on best practices. Negotiated fair market value of assets with clients. Applied discounted cash flows, comparable sales, and cost approach methods to value assets.Appraised and audited personal properties for property tax assessments. Communicated appraisals and audits to supervisors and the public, orally and in writing.

Dallas, Tx, Us

Played a key role in transitioning employees and assignments to new locations during mergers and integrations. Prepared financial statements, budget & cost variance analysis, bank reconciliations, journal entries, and cash management for real property managers and owners. Performed financial analysis, internal audits of employees for procedural compliance, and client relations.

Lean Six Sigma Green Belt

Project Management

Mba, Finance

Business Administration, Accounting