Tunisia Terina Valencia Email & Phone Number

United States

Long Beach

• Oversee aging report of 617 customers for 2 companies• Work closely with customers on discrepancies for collection purposes• Review credit applications, DNB reports in order to grant credit lines to existing and new customers• Monthly Bank Reconciliations/Audits• Manage Sales/ Collection weekly meetings• Work closely with our OPS Dept, Sales Dept, Billing Dept, to resolve disputes while maintaining highcustomer Satisfaction• Manage Internal collection staff as well as team in India• Portal training to El Salvador team on shippers who only bill through Portals• Process claim deductions from Compliance Department• Work with 3rd party to place accounts for collections CMI (Credit Mediators Inc.)• Trained and mentored new employees on collection methods, documentation requirement, andperformance strategies as well as onboarding, reconciliation, cash application, etc• Create & Implement SOP for training purposes

Pomona

Processed all incoming paperwork from drivers for payroll & billingBilled and verified rate cardsWorked with factoring companiesMaintained accounts to prevent them from going to collectionsReported to the Owner and Controller on a weekly meeting to ensure all accounts were up to date, past due invoicesTrained new employees on billing. Created SOP & proceduresWorked with customers on account disputes

Processed all Domestic & International payments (cash, wires, credit card, etc)Set up company lockbox systemPosted all non A/R checks to the proper GL codesReconciled customer accounts. Placed accounts on hold/released orders when payment was receivedAudited all credits & debits posted to correct GL codesWorked with the Credit Manager & AP to ensure proper application of cashMonitored & reconciled bank activity/statementsReviewed all refund activity

Processed all incoming cashEnsured all refunds and credit memos were handled timelyReconciled bank accountsProcessed and reconciled all Journal VouchersCoded all incoming GL Checks and posted them in ERP (Oracle)Liaised with Wells Fargo to ensure accuracy of activity flowing through 3 separate lockboxes

Anaheim, California, United States

Posted and handled all incoming cash for the A/R DepartmentReconciled all customer accountsOutbound calls to customers to resolve lingering payment issuesAttended 'Green Belt' training in AZ so as to set up new processes and improve customer satisfactionImplement Lockbox for the Accounting DepartmentWorked with Bank of America to set up all customers incoming mail to be directed to the lockboxTrained employees in the Accounting Department on how to receive and process incoming cash as well as wires that were received from customersVisited customers at their location to reconcile any issues that were not solved in houseTrained the Accounting Department on process improvementTrained on how to start a process from the start to the endTrained co-workers on new software that was implementedSet up customers accounts according to there DNB credit limits

Work directly with the president of the company on all outgoing payablesEntered all invoices for paymentProcessed payables weekly. Processed 2 checks run for 2 different locations. Anaheim office and the other for our office in Kern County once a weekProcessed all notes payments for the companyWorked very closely with our vendors to make sure our accounts were accurate and were getting the proper discount ratesProcessed JV's & GLs to correct accountsWorked all functions of Accounts Payable Cycle