Tunmise Adeleke Email & Phone Number

Ibadan, Oyo, Nigeria

Oversee employee work in front and back of house to ensure compliance with company policies, regulations and food safety guidelines.Consistently exceed Daily, Weekly, Month on Month, and Monthly sales targets while maintaining costs and keeping employee turnover low.Perform facility walk-through to assess cleanliness and preparedness at beginning and end of shifts.Produce Daily, Weekly and Monthly reports detailing sales trend and forecasts.Monthly review PNL presentation for the store.Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.Optimized profits with proactive control of employee workloads, vendor costs and food waste.Developed new training programs for food handling that improved health score to 98%.Administered payroll, completed all paperwork and wrote schedules.

Ibadan, Oyo, Nigeria

To supervise staff and managers at all times to ensure that appropriate quality and hygiene standards are complied.Led Teams in planning, Implementation and Execution of merchandising and operating initiatives to streamline business effectiveness.Coordinate communication between front of the house and back of the house staff.Monitored supplier operations to verify quality, delivery schedule and conformance to contract specification.Keep detailed records of daily, weekly and monthly costs and revenues.Arrange for new employees’ proper onboarding (scheduling trainings and ordering uniforms)Monitor compliance with safety and hygiene regulations.Ensure cash security systems in place and are being adhered to and conduct staff searches as deemed necessary.To manage shift operations maintaining the highest possible standards of customer services, product quality and restaurant cleanliness.To assist in the overall management of the restaurant to ensure regulation of costs and the maximization of sales and profitability.Ensure compliance to portion sizes and waste management.

Ibadan, Oyo, Nigeria

Manage retail staff, among which includes people working on the floor, and the cashiers.Meet financial goals by analyzing variances; initiating corrective actions in preparing an annual budget; formulating pricing policies and scheduling expenditures.Work on store displays.Evaluate self-on-the-job performance, as well as other staff. Identify market trends that appeal to customers.Ensure products are clean and ready to be displayed.Maintain inventory and ensure items are in stock. Analyze financial statements in order to enhance profit making opportunities. Ensure promotions are accurate and in tune with company’s standards. Utilize computers to record sales figures, for data analysis and forward planning.Organize and distribute staff schedules.Help, drive, motivate, and encourage retail sales staff to achieve sales targets.Handle customer complaints, issues and questions.

Palms Mall, Ring Road, Ibadan.

 Implements marketing and advertising campaigns by assembling and analyzing sales forecasts; preparing marketing and advertising strategies, plans, and objectives; planning and organizing promotional presentations; updating calendars. Updating databases and using a customer relationship management (CRM) system. Coordinating internal marketing and an organization’s culture. Tracks product line sales and costs by analyzing and entering sales, expense, and new business data. Prepares marketing reports by collecting, analyzing, and summarizing sales data. Meet financial goals by analyzing variances; initiating corrective actions in preparing an annual budget; formulating pricing policies and scheduling expenditures. Identify market trends that appeal to customers. Maintain inventory and ensure items are in stock.  Analyze financial statements in order to enhance profit making opportunities.  Ensure promotions are accurate and in tune with company’s standards.  Improving customer satisfaction and helping clients purchase the products that suit their needs and preferences. Breaking down monthly sales target to weekly and daily target for sales performance.  Welcoming customers, approaching potential buyers, offering advice, recommending products, explaining user instructions, collecting payments, and handling customer complaints. Maintained a strong knowledge of company's products, pricing plans, promotions, and service features. Assisted customers in understanding their monthly bill. Handle customer complaints, issues and questions.

Akure, Ondo State, Nigeria