I never thought that design would be my job. Honestly. However at some point of my early career I started to notice patterns, harmonies, behavior, intents and biases that seemed to be so universal that I was convinced those were worth exploring.Twenty years later I'm still on that same everyday voyage of discovery, constantly gathering evidence, learning new insights and challenging my views.I am eager to understand how humans interact, get organized and how they experience the world we are living in. I design strategies, businesses, services, products, experiences, interactions and interfaces.I have worked in the fields of advertising, retail, pharmaceutics, education, academia, marketing, communication, public safety, healthcare and software development.I offer you a proven toolset from research to stakeholder engagement, from documentation to visualization and from prototyping to user testing.I can help your organization to focus on the real problems by revealing the simple processes that enable you to get the information you need and to use it for your benefit.I have 20+ years of experience in design thinking, visual communications and human centered design.I know that the whole is other than the sum of the parts, because I have learned it by doing. I also teach.