Tuomas Tuovinen work email
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Tuomas Tuovinen personal email
A Resource Planner and Tourism, Aviation & Hospitality industry professional with demonstrated history of working in the field of international aviation and groundhandling operations in Helsinki-Vantaa airport. I have years of experience in Sales & Customer Service, being also responsible of Service Level Management in a contact center environment. I possess strong communication skills, program and project management skills together with the ability to handle a detail and the big picture. From my educational background I am a Bachelor of Applied Science (B.A.Sc.) focused in Tourism and Hospitality Management, from Haaga-Helia University of Applied Sciences. I also have a Vocational Qualification in Business Administration.+358445762111tuovinen.tuomas@gmail.com
Atfront Media Oy
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BartenderAtfront Media Oy May 2024 - PresentEspoo, Uusimaa, Finland
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Lead VocalistCrownshift Dec 2023 - Present
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Planning SpecialistFinnair May 2023 - Oct 2023Vantaa, Uusimaa, Finland -
PlannerSwissport May 2022 - May 2023Helsinki, Uusimaa, FinlandResource planning and planning shift rosters, holidays and trainings for Airside Services in the ground handling operations. -
Resource PlannerTerveystalo Apr 2021 - Dec 2021Helsinki, Uusimaa, FinlandResource planning for Drive-in testing stations. Planning shift rosters, daily staffing coordination, recruitment processes including candidate selection, interviews, executing work contracts and onboarding the new employees. Fixed-term contract until the end of 2021. -
Resource PlannerSwissport Sep 2017 - Apr 2021Helsinki, Uusimaa, FinlandAllocating demand with the right resources in the Baggage and Transport services department, delivering cost efficiency and quality shift rosters, contributing to employees’ job satisfaction and meeting SLA requirements. Planning shift rosters, holidays and trainings.
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Lost & Found Agent / Baggage HandlerSwissport Sep 2013 - Aug 2017Helsinki, Southern Finland, FinlandResponsible of re-routing lost baggage to customers all around world and make transport settlements for incoming lost baggage to reach their owners. Handling (loading/unloading) baggage for outbound & inbound flights.
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Service Level ResponsibleTui May 2010 - Jul 2013Helsinki, Southern Finland, FinlandResponsible of the right service level and performance of the contact center. Supporting the sales personnel in succeeding with their work and taking care of reclamations. -
Sales & Customer Service ConsultantTui Sep 2006 - Jul 2013Helsinki, Southern Finland, FinlandSales & customer service tasks both in the contact center and in the physical shop. Occasionally also representing the company at "Matkamessut" travel fair. Producing content in the social media as a social media team member.
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BartenderStaffpoint Oy Apr 2002 - Sep 2007HelsinkiWorking as a bartender/restaurant worker in various bars, nightclubs and restaurants in Helsinki area. Places such as Kappeli, Sports Academy, Memphis, CTRL, Highlight, Baarikärpänen, Bar Loose etc. -
Sales And Customer Service Representative / Check-In AgentEckerö Line May 2006 - Sep 2006HelsinkiCruise line sales & customer service tasks both in contact center and travel shop. Check-in agent at Helsinki cruise lines Terminal. -
Front Office EmployeeSokos Hotels Apr 2005 - Jan 2006HelsinkiSokos Hotel Vaakuna Helsinki -
Printing SpecialistPainonet Oy Jun 1998 - Dec 2000Vantaa, Uusimaa, FinlandSeasonal worker in a Printing House held by a family. Work included various tasks from handling orders to executing the orders as a Printing Specialist, Customer Service Clerk and Storage Worker.
Tuomas Tuovinen Skills
Tuomas Tuovinen Education Details
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Tourism And Hospitality Management -
Omnia Vocational School / Espoon LiiketalousinstituuttiBusiness Administration And Marketing
Frequently Asked Questions about Tuomas Tuovinen
What company does Tuomas Tuovinen work for?
Tuomas Tuovinen works for Atfront Media Oy
What is Tuomas Tuovinen's role at the current company?
Tuomas Tuovinen's current role is Artist/musician | Resource Planner | Sales | Aviation, Travel & Hospitality industry professional.
What is Tuomas Tuovinen's email address?
Tuomas Tuovinen's email address is tu****@****ort.com
What schools did Tuomas Tuovinen attend?
Tuomas Tuovinen attended Haaga-Helia University Of Applied Sciences, Omnia Vocational School / Espoon Liiketalousinstituutti.
What skills is Tuomas Tuovinen known for?
Tuomas Tuovinen has skills like Airlines, Aviation, Airports, Aircraft, Customer Service, Flights, Civil Aviation, Tourism, Amadeus, Baggage Handling Systems, Ground Handling, English.
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