Tuong Ha Email & Phone Number

Santa Clara Ca

• Rack, Build, Cable, Configure, and Provision servers in a fast-paced Enterprise Datacenter Environment.• Rack, Cable, and Deploy network equipment such as switches, firewalls, routers, etc.• Troubleshoot, Test, Quality Assurance of Enterprise Server Hardware to ensure SoftLayer uptime standards.• Professionally resolve hardware issues for SoftLayer’s global customer base via trouble tickets.• Troubleshoot and resolve problems with basic network and operating system installations and configurations.• Process new orders and troubleshoot automated provisions in SoftLayer's Infrastructure Management System (IMS)• Responsible for first Response and Proper Escalation of Datacenter Events that relate to power, network, or cooling.• Perform work in an Accurate, thorough, Productive and timely manner, including meeting all applicable deadlines; adhere to all relevant policies/procedures, including those regarding workplace safety.

Santa Clara Ca

• Prepare Network Row's for Routers, Switches, Dark Fiber, Multiplexers, Fiber and Optics.• Prepare Internal Rows for Servers, Switches and Firewalls. • SAN & Storage Rack & Cable• Install Vertical Bar Supports & Power Strips• Verify & Confirm Power for Row Layout based on Power Strips, Remote Power Panels (R.P.P.) and Power Delivery Units (P.D.U.) • Install Ladder Rack, Run Fiber, Console Cable and Ethernet Cables• Cable and power on Internal Servers• Customer Rows Preparation - Install Quad Small Form-factor Pluggable (QSFP), Vertical Bars, Power Strip, Ethernet Bundles and Rails• Cloud Servers - Rack & Stack• Cloud Utility Pool Built• Temperature sensors - Install and test• D.T.S. Rack Preparation - Power supply's, USB Hubs• C.O.D. Rack Preparation - Verify Layout, Run Quad Small Form-factor Plugs (Q.S.F.P.), Vertical Bars, Power Strip, Ethernet Bundles, Install Rails• Hands on Training including Outage for new hires • Internal Cabling Color Standard Verification• Locations and Status for Internal Servers Updated• Install Filler Panels for all Cold isle containment. • Overnight Coverage for local hands-on during configuration.• Servers checked in and set to "Inventory Status" for customers

Santa Clara Ca

• Rack, Build, Cable, Configure, and Provision servers in a fast-paced Enterprise Datacenter Environment.• Rack, Cable, and Deploy network equipment such as switches, firewalls, routers, etc.• Troubleshoot, Test, Quality Assurance of Enterprise Server Hardware to ensure SoftLayer uptime standards.• Professionally resolve hardware issues for SoftLayer’s global customer base via trouble tickets.• Troubleshoot and resolve problems with basic network and operating system installations and configurations.• Process new orders and troubleshoot automated provisions in SoftLayer's Infrastructure Management System (IMS)• Responsible for first Response and Proper Escalation of Datacenter Events that relate to power, network, or cooling.• Perform work in an Accurate, thorough, Productive and timely manner, including meeting all applicable deadlines; adhere to all relevant policies/procedures, including those regarding workplace safety.