Sjc03/Sjc01 Data Center Technician
Current- Rack, Build, Cable, Configure, and Provision servers in a fast-paced Enterprise Datacenter Environment.
- Rack, Cable, and Deploy network equipment such as switches, firewalls, routers, etc.
- Troubleshoot, Test, Quality Assurance of Enterprise Server Hardware to ensure SoftLayer uptime standards.
- Professionally resolve hardware issues for SoftLayer’s global customer base via trouble tickets.
- Troubleshoot and resolve problems with basic network and operating system installations and configurations.
- Process new orders and troubleshoot automated provisions in SoftLayer's Infrastructure Management System (IMS)