Responsible for the maintenance and management of organization’s IT infrastructure*, inclusive of all information technology hardware, software, network, data centre and storage facilities, virtual and remote assets, wireless and wired assets, cloud infrastructure, and desktop services to ensure delivery of the agreed level of IT services to the business.

Responsible for the solution architectural design of OVC Core productIntegration between the OneView Commerce POS and the client’s existing infrastructure. Track client’s requirements and design the best fit for purpose solution. Produce artefacts such as logical Diagrams, Effort Breakdown and Solution Architecture Design

Specialising in the delivery of scalable End User Computing and Line of Business mission critical mobile fleets.

- Consulting with customers to assess their current technical challenges and suggest appropriate solution paths tailored for their specific use-case - Develop/build a solution during the pre-sales phase to prove its feasibility- Present and demonstrate value proposition to stakeholders- Exercise judgement within defined procedures and practices to determine appropriate action- Responsible for effectively managing time/effort spent towards projects keeping within budget constraints- Constant learning about new technologies and how they can be applied to solve real-life challenges in the corporate enterprise workplace.- Write and review clear and concise Scope of Work documentation- Logically convey concepts, ideas and relationships in a clear and concise mannerIntegration with the following systems :- Microsoft Active Directory- Certificate Authentication- SAML- Firewalls, ACLs, and Data Flows- DNS, NTP, SMTP- Network Infrastructure- Microsoft Exchange, Office 365, Google Apps- Windows and Linux Servers- Managing and maintaining security components and elements of a corporate network- Mobile Devie Management systems (BlackBerry, AirWatch, MobileIron, Citrix & InTune)

• Build a new business unit within Solve Communications that provides professional services to clients, specifically around mobile solutions involving T-MDM (Telstra’s Airwatch) and Telstra App Marketplace.• Liaise with Telstra Mobile Sales Specialists and Account Executives to provide services to Telstra Business and Telstra Global Enterprise & Services clients under the Telstra banner. • Technically lead Smartphone/Tablet solution rollouts and apply enterprise grade IT principles to clients.• Present a mobile solution and communicate the value proposition to decision makers and stakeholders.• Write up Statement of Work, High/Detail Level Design Documents, Work Instructions and User Guide • Conduct technical Proof of Concept, that leads to a full integration with the client’s existing infrastructure, eg. Active Directory, Exchange Server, Azure AD.• Work closely with the client’s IT team to ensure a smooth post-implementation handover.• Manage relationships with partner vendors such as Apple, Samsung, Telstra, Airwatch, IBM, Soti to stay up to date with upcoming products and solutions.

• Provide Pre-Sales Technical Consultation to existing and potential clients. Develop trusted advisor status with the customer’s senior technical engineers/architects by understanding the technical architecture of their IT environment, including networking, data centre, security, mobility, messaging, desktop and enterprise applications. • Present technical demonstrations or configure with the customer and/or Samsung Business Partners/Alliance Partners proof of concept or pilot environments that will bring Samsung and Partner Solutions to life• Own the relationship with the technical decision makers on the client side and drives technical closure of the sales opportunity• Work closely and enable partners to effectively position Samsung Technology to their partners and/or customers when selling their technology.• Provide technical assistance and support to Alliance Partners to ensure they have the ability to demonstrate Samsung Technology, such as assisting with the design and deployment of their own customer/partner demonstration facilities• Assist Partner Account Manager with qualifying the technical capability of Business Partners to sell and support Samsung Solutions• Demonstrate to Partners and customers, the value proposition of Samsung’s Solutions when combined with each Business Partners Go to Market offerings through presentations, demonstrations and pre-sales technical documentation• Provide partners with sustainable training and Support on Samsung Partner/Alliance solutions and their competitive differentiation• Provide technical assistance and support to Business Partners to ensure they have the ability to demonstrate Samsung Technology, such as assisting with the design and deployment of their own customer demonstration facilities• Become a point of escalation and develop technical relationships from the Business Partner desk when Business Partners have pre-sales questions or technical issues with Samsung Solutions

- Microsoft SCCM OS Deployment Specialist- Blackberrry Enterprise Server system administration, server maintenance and support using BES 5.0/BES Express 5.0- WISE Package Studio 8 Server Administration- Design and development of a managed Windows NT( 5/6/6.1) SOE reference image and zero touch build process- SCCM administration and development using OSD with MDT 2010 SP1- Packaging P'n'P Drivers for unattended installation for all supported desktop/notebook and tablet models- MSI Packaging Specialist- Design and implementation of User State Profile migration using USMT 3/4- Implementation of Adaptiva Onesite P2P OSD build process- Mobile Device Management (MDM) design, development and implementation to manage iOS, Android and Windows Mobile mobile devices using Airwatch- Hardware certifications of printers and communications devices for the Coles Store Support Centre environment- 3rd level support for iOS, Android and Windows Mobile devices.

• Repackage installations into Windows Installer MSI Packages that comply with Microsoft ICE Standards• Support the MSI Packages on a locked-down Desktop Environment (Windows) as well as a Thin Client (Citrix) Remote Environment• Validate and ensure the installation package meets stringent Quality Assurance standards• Locate and resolve file and registry conflicts between applications and manage shared modules using Merge Modules to ensure sociability between Applications• Develop Wise/VB Scripts and integrate into the MSI Package using Custom Actions• Process and Work Instruction Documentation Authoring• Provide Technical Consultations and Remote Assistance to the client

- Assessing, capturing, compiling, testing and documenting the remote deployment of MSI Packages to 5000+ clients from a managed "locked-down" environment. - Ensuring the compatibility between 2500+ applications by maintaining a software repository and resolving detected software conflicts.- Point of escalation for support team in the case of technical issues at the software/client level.

- MSI Packaging of applications for the Infrastructure Consolidation Project. - Re-development of Lotus Notes to provide full roaming capablilty on a Windows XP Environment.- The development of utility that generates a SMS Package Definition File by automatically extracting properties from an MSI file.

- Development and maintenance of a Production and Development client deployment environment using a Systems Management Server.- Importing 2500+ applications into a Systems Management Server Database and making available for remote deployment over a WAN to 5000+ clients worldwide.- Managing the distribution of source files to a Distributed File System consisting of 70+ Distribution Points.- Release Management of applications that are published into the production environment for Quality Assurance. - Development of the process by which applications should be tested, signed off and deployed to clients in a production environment.