Timothy Upper

Timothy Upper Email and Phone Number

Operations Manager - USA @ Vincent Sheppard
Greensboro, NC, US
Timothy Upper's Location
Greensboro, North Carolina, United States, United States
About Timothy Upper

Passionate and versatile Product Manager with a proven track record in the tech industry. With hands-on experience in product management and community engagement, I thrive in roles that challenge me to utilize my strong analytical and critical thinking skills to drive product development and enhancements. My experience spans working with diverse teams, improving systems, and fostering customer satisfaction. Skilled at building strong interpersonal relationships, managing volunteers, and leveraging excellent communication skills to articulate product strategies and performance. I hold a Master's in Christian Leadership and a Bachelor's in Computer Science, further fueling my ability to lead tech-oriented projects effectively.

Timothy Upper's Current Company Details
Vincent Sheppard

Vincent Sheppard

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Operations Manager - USA
Greensboro, NC, US
Website:
vincentsheppard.com
Employees:
64
Timothy Upper Work Experience Details
  • Vincent Sheppard
    Operations Manager - Usa
    Vincent Sheppard
    Greensboro, Nc, Us
    View
  • Vincent Sheppard Usa
    Operations Manager
    Vincent Sheppard Usa Nov 2023 - Present
    Remote
    Responsible for helping develop a business plan for Vincent Sheppard’s launch and operations in the USA. This involves advising around ERP setup of process and systems for the US market as well as internal systems and processes for the US team. Additionally responsible for inside sales and customer service for the US market.
    View
  • Bridge Trust, Co.
    Community Manager
    Bridge Trust, Co. Sep 2023 - Nov 2023
    Responsible for managing Bridge Trust's social media channels as well as work with 3rd party content creators to ensure a constant social media presence.
    View
  • Venturepunk
    Community Product Manager
    Venturepunk Jun 2023 - Nov 2023
    Responsible for community-based product management across VenturePunk’s multiple projects. This primarily entails Discord community engagement and converting community sentiment into tangible product feedback. When possible, I create requirements for, and build, Discord bots that enhance product experience within VenturePunk’s communities. I ensure their continuous operation and updates as needed. I also provide comprehensive support across development, product, and community management as required.
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  • Nifty'S
    Associate Product Manager
    Nifty'S Sep 2022 - Jun 2023
    Primarily responsible for owning the end user feedback loop by managing Nifty's analytics, soliciting user feedback, and running experiments. Day-to-day, this involves primarily staying plugged in to the Nifty’s Discord community as well as developing low lift user activations as experiments in order to test engagement mechanics to be incorporated on the Nifty’s platform. These are primarily done using Discord as a platform and a Python/PostgreSQL backend. Some involved a web-based implementation using Django.
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  • Nifty'S
    Discord Community Specialist
    Nifty'S Apr 2022 - Sep 2022
    Primarily responsible for community management within the Nifty's Discord server. Responsible for managing a team of both paid and unpaid moderators. Also responsible for helping develop community activations and creating bots (using Python and PostgreSQL hosted on Heroku) to assist in those and/or make them more immersive. Over time, I began assisting the Nifty's program team in developing their franchise programs and communicating community wants in regard to our products.
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  • Ethnicraft
    Operations Analyst
    Ethnicraft Jul 2018 - Apr 2022
    High Point, North Carolina, United States
    Primarily responsible for understanding the systems and processes used by the company and recommending ways they can be improved. Also responsible for transitioning the company’s ordering system toward an EDI-based automated workflow. Additionally responsible for maintaining a portion of the IT equipment used by the employees.
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  • Zimmerman Carpet And Rug Cleaners
    Rug Shop And Commercial Account Manager
    Zimmerman Carpet And Rug Cleaners Jul 2016 - Jun 2018
    Greensboro, North Carolina, United States
  • Definition Church
    Online Campus Pastor And It Director
    Definition Church Feb 2012 - Jul 2015
    Greensboro, North Carolina, United States
  • Northstate
    Technology Assistant
    Northstate Nov 2014 - Mar 2015
    High Point, North Carolina, United States
    View
  • The Carroll Companies
    It Support Technician
    The Carroll Companies May 2011 - Oct 2014
    Greensboro, North Carolina, United States
    View

Timothy Upper Education Details

Frequently Asked Questions about Timothy Upper

What company does Timothy Upper work for?

Timothy Upper works for Vincent Sheppard

What is Timothy Upper's role at the current company?

Timothy Upper's current role is Operations Manager - USA.

What schools did Timothy Upper attend?

Timothy Upper attended Manna University, University Of North Carolina At Greensboro, Caldwell Academy.

Who are Timothy Upper's colleagues?

Timothy Upper's colleagues are Bart Lecluyse, Edi Sudrajat, Steven Baeke, Yohan Vsi, Emiel Blockeel, Fran Sinnaeve, Amandine De Ruyck.

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