Tim Turbeville Email & Phone Number

Remote

• Responsible for seamlessly spearheading the development and optimization of the eCommerce software product dryink.com; a single source enterprise print management solution.• Managed dryink.com client portals, catalogs and templates while maintaining consistency within brand guidelines.• Developed client specific user manuals, providing them with dryink.com portal guidance and step-by-step instructions based on client requirements.• Provides internal and external consulting while conducting training demonstrations for clients and sales department.• Interfaces with dryink.com web developers to test system performance and implements critical improvement based on user feedback.• Refines software usability to better the user interface and service side functionality.• Translates customer requirements into product features and pricing models.• Collaborates with and trains sales staff to promote print department revenue growth, providing dryink.com capability description and technical guidance as necessary.• Manages internal workflow systems; automates print projects at 28 enterprise locations, reducing production and logistics costs.• Monitors and analyzed department sales to ensure increased sales and revenue.• Develops and maintains client relations for more than 100 global accounts.

Washington Dc

• Managed the printing department workflow system and press schedule to meet tight deadlines, while meeting client expectations and quality control standards.• Consulted with clients on printing processes to better assist in adherence to budgets and regulating costs.• Maintained accurate record keeping of work performance and product generation, while utilizing internal job tickets.• Gained and applied knowledge of digital printers, bindery and finishing equipment.• Seamlessly managed graphic design and print project estimating within the department.• Conducted quality management of all print jobs, including color correction, graphic output and file formatting.• Assisted with streamlining and restructuring of the print department facility, allowing ABC imaging to apply for and obtain Forest Stewardship Council (FSC) certification.