Jim Turner Email & Phone Number

Chicago, Illinois, United States

Greater Chicago Area

Neponset, Illinois

• Led global sales, marketing, and business development activities for eight international business units in USA, Mexico, Brazil, Indonesia, Europe, South Africa, China, and India. • Negotiated major project contracts and established agreements with owners and consultants. • Specified new product requirements and new product launch initiatives. • Provided significant business development influence for expansion and startup units in China and India. • Introduced global measurement practices and continuous improvement program for customer loyalty and satisfaction. • Developed and implemented global competitive and market intelligence programs. • Initiated and managed global brand re-launch - refreshing a 65-year old international brand identity. • Developed customized sales process and sales management fundamentals for all domestic/international business units.• Achieved highest recordable global sales in the history of the firm, delivering growth of 50% while maintaining industry premium price levels.• Created and implemented MartinPLUS® service program across worldwide business units.

Moline, Illinois

• Guided the development and integration of elevator and escalator modernization across the entire USA branch network. • Led the implementation of devoted modernization sales, project management, and installation resources in over 20 branch units and created staffing models and training programs to support profitable growth. • Managed modernization sales, engineering, procurement and installation processes. • Secured major project contracts and coordinated sales tools with in-house and third party marketing teams.• Assumed full chain ownership for modernization sales, engineering and installation programs. • Established Modernization Support Team (MST) with services that included project management, estimating, and engineering. • Developed front line sales resources to support customer needs and created staffing/training programs to support profitable installations. • Modernization business sector experienced dramatic growth during tenure. Modernization program also added hundreds of units to the service base, which significantly enhanced service revenues and margins. • Developed concept to replace existing escalator drives, control, and aesthetic elements with contemporary technology. As a result, global escalator modernization sales have grown significantly over the last 10 years.

Moline, Illinois

• Created a multi­functional team to support the profitable growth of the elevator modernization business across the USA. • Recruited, hired and managed a team of 12 modernization subject matter experts devoted to the support of key aspects of elevator modernization: application, estimating, engineering, procurement and project management processes

Education record

Bachelor'S Degree, Civil Engineering Technology