Toni Turner Email & Phone Number

Farmington, Mi, Us

Farmington Hills, Mi

POSITION SUMMARY: Collaborate with underwriting staff, agents and policy holders regarding credit worthiness, premium collection and account discrepancies. Responsible for the collection of premium within agreed terms.RESPONSIBILITIES: -Initiate and lead discussions with producers and underwriters regarding credit risk recommendations and verification of policy estimates, including participating in account and agency visits as required-Monitor aging of account receivables to… Show more POSITION SUMMARY: Collaborate with underwriting staff, agents and policy holders regarding credit worthiness, premium collection and account discrepancies. Responsible for the collection of premium within agreed terms.RESPONSIBILITIES: -Initiate and lead discussions with producers and underwriters regarding credit risk recommendations and verification of policy estimates, including participating in account and agency visits as required-Monitor aging of account receivables to ensure timely premium collections, work with policy holder on delinquent accounts and recommend referral to third party collections as applicable-Analyze account experience to offer payment arrangements and within authority modify payment terms as necessary-Collect premium, reconcile and collect agency commission balances ensuring adherence to the service model and promoting a strong customer service focus-Review cash discrepancies to ensure proper allocation of funds to account, assigning funds to appropriate accounts as applicable Show less

Farmington Hills, Mi

POSITION SUMMARY: Performs a wide variety of routine administrative technical tasks to support the credit and billing department. Ensures established billing standards are met, adheres to the service model, and promotes a strong customer service focus.RESPONSIBILITIES: -Process lockbox exceptions and allocate payments ensuring billing standards are met-Collect, review and input data related to loss sensitive products to create and distribute invoices to… Show more POSITION SUMMARY: Performs a wide variety of routine administrative technical tasks to support the credit and billing department. Ensures established billing standards are met, adheres to the service model, and promotes a strong customer service focus.RESPONSIBILITIES: -Process lockbox exceptions and allocate payments ensuring billing standards are met-Collect, review and input data related to loss sensitive products to create and distribute invoices to customers-Perform reconciliations of agency bill, service carrier and third party deductible data-Reconcile and collect on agency commission balances due to Amerisure-Create and distribute reports to credit managers Show less

Livonia, Mi

POSITION SUMMARY:The Lockbox Processor is responsible for sorting mail to customer's specifications, extracting contents, checking errors, or performing data entry functions.RESPONSIBILITIES:-Responsible for sorting mail to customer's specifications, extracting contents, checking errors, or performing data entry functions-Process deposits and run data processing equipment-Analyzes data to solve periodic semi-complex issues-Processes unpredictable mail volume

Livonia, Mi

POSITION SUMMARY:Directed all administrative and project support efforts. Served on committees that created and implemented service awards, including determining and presenting awards for cross-training. I served on team that created short and long-term corporate learning objectives in accordance with company goals. Successfully oversaw creation of New Employee Orientation Program (NEOP).RESPONSIBILITIES:-Proficient with 10 key-Process monetary transactions-Handled… Show more POSITION SUMMARY:Directed all administrative and project support efforts. Served on committees that created and implemented service awards, including determining and presenting awards for cross-training. I served on team that created short and long-term corporate learning objectives in accordance with company goals. Successfully oversaw creation of New Employee Orientation Program (NEOP).RESPONSIBILITIES:-Proficient with 10 key-Process monetary transactions-Handled various accounting transactions and reconciliation tasks-Handled vault, safe-deposit, ATM and night deposit activities-Inform customers of bank products and refer public to designated personnel-Received outstanding positive comments from team members on employee reviews, as well as exceptional feedback from senior management-Processed Lockbox payments for Ford, Chrysler, & DTE Energy-Conducted routine maintenance on Lockbox machines Show less

Farmington Hills, Mi

RESPONSIBILITIES:-Typing a variety of documents and related correspondence-Preparing marketing presentation booklets for distribution to clients creating maps and aerial photos using available software-Preparing mailing lists from data derived databases-Running searches and preparing reports using the appropriate database program -Working with web-based software to create & send out company marketing pieces-Preparing fax cover sheets and faxing documents-Preparing… Show more RESPONSIBILITIES:-Typing a variety of documents and related correspondence-Preparing marketing presentation booklets for distribution to clients creating maps and aerial photos using available software-Preparing mailing lists from data derived databases-Running searches and preparing reports using the appropriate database program -Working with web-based software to create & send out company marketing pieces-Preparing fax cover sheets and faxing documents-Preparing mail and overnight packages for shipping-Providing receptionist switchboard relief as necessary; and other general office and administrative duties as necessary Show less

Brighton, Mi

RESPONSIBILITIES:-Performs activities that are complex or advanced in nature with limited oversight from others-Handles confidential and proprietary information in support of Director-Performs advanced administrative duties requiring broad and comprehensive experience, skills knowledge of organization’s policies and practices including correspondence, memos, reporting and meetings-Manage or coordinate projects, events and major meetings as needed-Independent thinking with… Show more RESPONSIBILITIES:-Performs activities that are complex or advanced in nature with limited oversight from others-Handles confidential and proprietary information in support of Director-Performs advanced administrative duties requiring broad and comprehensive experience, skills knowledge of organization’s policies and practices including correspondence, memos, reporting and meetings-Manage or coordinate projects, events and major meetings as needed-Independent thinking with minimal day to day supervision while handling multiple priorities and proprietary information-Managing/creating processes rather than task driven Show less

Livonia, Mi

LEASING-Provide tours to prospective clients interested in office space-Prepare accurate write-ups to leasing department and staff immediately following tour-Prepare accurate proposals and lease prepare forms, when requested-Maintain open communication with Leasing and Operations departments regarding client leasing issues and servicesOPERATIONS-Program and connect phone and fax lines and Internet-Troubleshoot all technical problems and determine if outside… Show more LEASING-Provide tours to prospective clients interested in office space-Prepare accurate write-ups to leasing department and staff immediately following tour-Prepare accurate proposals and lease prepare forms, when requested-Maintain open communication with Leasing and Operations departments regarding client leasing issues and servicesOPERATIONS-Program and connect phone and fax lines and Internet-Troubleshoot all technical problems and determine if outside support is required-Submit all reports to leasing, accounting and operations departments on time -Hire, train, coach and develop staff-Conduct staff reviews and performance appraisals-Ensure office supplies are ordered and availableCUSTOMER SERVICE-Exhibit strong leadership, sales, problem solving, communication and organizational skills-Accountable for maintaining proper inventory and control policies and procedures-Serve as first contact for client issues and provide immediate service recovery-Be an independent thinker while working in a fast paced environment with the ability to multi-task, pay attention to details and follow throughACCOUNTING-Review all client billing for accuracy before invoices are created and sent out-Enter virtual office client credit card data into a proprietary system accuratelyPROPERTY MANAGEMENT-In the Office Manager absence supervise all building operations, such as HVAC, maintenance, janitorial, security, grounds and notify the Property Manager if repairs are needed-Work closely with vendors that are repairing or installing new services while keeping accurate records of all work performed Show less

Farmington Hills, Mi

Perform a variety of key functions, including addressing inquiries of current and potential REALTORS®, communicating with marketing department regarding real estate initiatives, and maintaining REALTOR® database. Develop spreadsheets to improve and inform quality and risk-assessment initiatives. -Coordinated and host several successful client seminars/orientations, creating invitations and promotional materials, booking venues, and selecting guest speakers.-Updated Outlook… Show more Perform a variety of key functions, including addressing inquiries of current and potential REALTORS®, communicating with marketing department regarding real estate initiatives, and maintaining REALTOR® database. Develop spreadsheets to improve and inform quality and risk-assessment initiatives. -Coordinated and host several successful client seminars/orientations, creating invitations and promotional materials, booking venues, and selecting guest speakers.-Updated Outlook calendars-Operated POS cash register in the REALTOR® store-Answered multi-line telephone system-Maintained follow-up correspondence & assignments-Prepared meeting schedules, minutes, agendas, order supplies and special projects as required Show less

Associate'S Degree, Paralegal

Legal Assistant