Services Manager
Roles: To manage and administer technical services and/or accountability initiatives in support of Operations, Maintenance, Capital and Management teams; and to enhance the viability of asset maintenance across water and wastewater treatment and distribution system. Responsibilities: 1. People Management 2. Financial Accountability 3. Project Management 4. Issue Management 5. Stakeholder Relationship ManagementAccountabilities: 1. Program Management. 2. Human Resources… Show more Roles: To manage and administer technical services and/or accountability initiatives in support of Operations, Maintenance, Capital and Management teams; and to enhance the viability of asset maintenance across water and wastewater treatment and distribution system. Responsibilities: 1. People Management 2. Financial Accountability 3. Project Management 4. Issue Management 5. Stakeholder Relationship ManagementAccountabilities: 1. Program Management. 2. Human Resources Management. 3. Financial and Materials Management. 4. Impact of Error ManagementCommunication: Stakeholders include internal across OCWA, clients, Ministries, Public Regulatory Boards, Industry, Regional Staff, Non-Governmental Organizations, Academia, Contractors, Consultants, Regulated community and the Public2014 to 2019 Key Deliverable:• Create and develop a teamwork environment and provide strategic vision and guidance to ensure Initiatives are Innovative and aligned with business objectives.• Lead effective implementation of a variety of asset management technologies encompassing maintenance philosophies, emerging automated technologies, systems, processes and procedures in order to seek increased operational and maintenance efficiency and reductions to operating expenses• Providing leadership, management direction and strategic oversight to multiple programs• Conceptualizing and implementing new models of service delivery by Gemba Walks• Directing the strategic planning, transformation, priority setting and overall direction of entire services• Providing leadership that drives cultural change and strategies to support continuous workplace improvement• Ensuring effective operational management of the team including financial, human and capital resources in compliance with Agency’s direction and desired outcomes. Show less
