Manage proposal developmentCollaborate with CMO to deliver proposal for salesConduct marketing research and establish potential client profilesBuild knowledge base, establish ways of working and collaboration space

Manage product launchPlan and execute branding and engagement projectsProvide graphic design services

Talent, Organization & Human Potential

Identified benefits transition adoption metricsDeveloped and executed communications StrategyProvided guidance on benefits training development, end user engagement and deliveryDeveloped benefits open enrollment playbookEstablished relationship and provided guidance to Sr. Benefits DirectorConducted stakeholder analysis and provided recommendations to Sr. Benefits Director

Established change vision and defined change acceptance strategy for Digital TransformationManaged project branding and graphic design teamDeveloped communications branding portfolio and assetsAssessed, advised, and executed internal training for Executive Leadership TeamDeveloped Change Office governance framework, operating model, tools, and standardsConsolidated, tracked, and managed cross-program impacts and dependenciesDeveloped, collected, and maintained change tools, resources, templates, and guidelinesDeployed Change Management Platform

Coordinated regional readiness with program for largest region of 218,000 employeesProvided Oracle Cloud HCM functional and hypercare expertise to Change and Adoption teamsLed development and delivery of Direct Engagement Approach and Playbook

Led and delivered DevOps Upskilling/Reskilling training initiative for DevOps culture transformationLed day-to-day project operationsManaged project financials including resource forecasting and invoicingLed onshore and offshore content SMES and development

Led and delivered communications & engagement programWorked with leadership to develop Transformational Change Management Hypercare strategyDirected Transformational Change Management Hypercare operationsDesigned Transformational Change Management Playbook developmentManaged onshore and offshore content graphic developmentManaged and delivered Transformational Change Management Communications Workshop

Training Lead for Oracle HCM & FSCM – Cuyahoga County & WA State Board of Technical CollegesLed and delivered eLearning content development for ERP implementation projectsDeveloped and executed change communications strategyDelivered instructor led ERP training to end-usersManaged resource forecasting and project financials

Oracle Training & Change Management Lead – WA State Board of Technical Colleges, City of Philadelphia, & Institute of International EducationLed instructional designers and on/offshore training developers for Oracle implementationsConducted and delivered OCM and Training team readiness assessment to identify risks to client training team readiness and end-user adoption associated with ERP implementationManaged successful eLearning and instructor-led training content developmentEstablished change management initiative for Core ERP Project team membersManaged and conducted ERP Implementation project team change eventsDeveloped Knowledge Capability Transfer tracking toolConducted instructor-led training on eLearning content development for clients

Training Lead Oracle HCM & FSCM (converted to employee) – State of GeorgiaPeopleSoft HCM and FSCM UPK Instructional Designer & Content DeveloperUPK Administrator & Technical SupportDeveloped and managed content review processLed agency rebranding project, designed new agency logo, business cards, and document templatesChange Management Analyst for Department of Labor PeopleSoft Time and Labor implementationInitiated agency Change Management methodologyManaged HCM and FSCM training environment and data scramblingCoordinated UPK technical supportDelivered FSCM introduction training sessions

Training Lead Oracle HCM, FSCM, and Inventory ERP Implementation – Kaiser PermanenteLed and developed UPK eLearning content for HCM, FSCM, and Inventory Management implementation

Training Lead Oracle HCM - FSCM – Lee County School DistrictLed content development and instructor-led training for Oracle ERP implementation projectEstablished UPK eLearning content development user groupDesigned and delivered train-the-trainer workshop

Training and HCM Functional Lead – Oracle HCM and FSCM ERP ImplementationsLed development and delivery of eLearning and instructor-led training content development for public and private sectorSupported telecom merger and acquisition regional and culture trainingLed change adoption strategies driving successful ERP implementationsManaged go-live cutover strategy and plan

Training Lead and HCM Functional Lead on HCM and FSCM ERP Implementation ProjectsConducted HCM business requirements and fit/gap sessionsLed business process analysis sessionsLed conference room pilot sessionsLed System and User Acceptance Testing teamsLed end-user instructional design, content development and delivered instructor-led trainingDelivered post go-live strategy and support efforts for successful HCM ERP implementation