- Gaining a deep understanding of customer experience, identifying and filling product gaps and generate new ideas that grow market share, improve customer experience and drive growth.- Creating buy-in for the product vision both internally and with key external partners.- Managed product demonstrations and testimonials for performance evaluation. - Translating product strategy into detailed requirements and prototypes. - Scoping and prioritizing activities based… Show more - Gaining a deep understanding of customer experience, identifying and filling product gaps and generate new ideas that grow market share, improve customer experience and drive growth.- Creating buy-in for the product vision both internally and with key external partners.- Managed product demonstrations and testimonials for performance evaluation. - Translating product strategy into detailed requirements and prototypes. - Scoping and prioritizing activities based on business and customer impact. - Recommending the nature and scope of present and future product lines by reviewing product specifications and requirements, appraising new product ideas and/or product.- Determining customers' needs and desires by specifying the research needed to obtain market information. - Analyzing market and competition data to create products to match and surpass current industry standards.- Assessing market competition by comparing the company's product to competitors' products.- Managed concept-to-launch of Vending machine digitization solution enabling real-time monitoring of online customer transactions.- Responsible for bringing new products to market by analyzing proposed product requirements and product development programs, preparing return-on-investment analyses, establishing time schedules with engineering and manufacturing.- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions. - Prioritized roadmap to achieve product goals and metrics. - Developed product documentation to communicate upcoming features and products to internal teams. - Documented user stories, specifications, and product features in detailed work order to communicate across teams and build mandatory requirements. Show less

>Coordinated with internal resources and third parties and vendors for the flawless execution of projects. Ensured that all projects are delivered on-time, within scope and within budget. Developed project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility. >Managed the day-to-day operational aspects of the project. Monitored project risks and scope creep to identify potential problems and proactively identify solutions to address them in… Show more >Coordinated with internal resources and third parties and vendors for the flawless execution of projects. Ensured that all projects are delivered on-time, within scope and within budget. Developed project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility. >Managed the day-to-day operational aspects of the project. Monitored project risks and scope creep to identify potential problems and proactively identify solutions to address them in advance. >Tracked project performance, specifically to analyze the successful completion of short and long-term goals. Produced stage plans, highlighting reports, risks logs, requests for change etc. >Conducted 5+ levels of testing including Functional, Regression, User Acceptance, Integration and Performance to verify client’s needs are met. Provided strategic direction during the implementation stages. >Analyzed client’s business requirements and processes through documents analysis, interviews, workshop and workflow analysis. Show less

>Monitored work schedule and ensure work within the timeframe Assisted the department in the implementation of various plans. Analyzed all application and integrate workflow in various groups for effective implementation. Managed projects and provided operational and lab training.>Ensured compliance to all company procedures for various job function. Organized all work and ensure compliance with all safety regulation and perform apt duties for the same.>Handled various… Show more >Monitored work schedule and ensure work within the timeframe Assisted the department in the implementation of various plans. Analyzed all application and integrate workflow in various groups for effective implementation. Managed projects and provided operational and lab training.>Ensured compliance to all company procedures for various job function. Organized all work and ensure compliance with all safety regulation and perform apt duties for the same.>Handled various activities effectively such as Short ship, over ship, shorthand, overland, ROB. Communicated with the clients on the status of the shipment, Container, Vessel. Designing automated process solutions in accordance with standard design principles and conventions. >Solved issues that arise in day to day running of automated processes and providing timely responses and solutions as required. Answering queries through phone calls & mails. Involved in constant follow up of pending issues with concerned front End offices.> Coordinated with internal resources and third parties/vendors for the flawless execution of multiple projects. Managed the relationship with the client and relevant stakeholders. >Engaged in training the new team members on the systems, procedures & solving their queries. Managed the workflow to ensure the SLA criteria’s like TAT, quality etc. are met on daily basis. Show less