Allocation Management: Oversee the allocation process for APAC, EMEA, and EST regions.Campaign Distribution: Distribute campaigns according to requirements, such as Super Real-time and Real Time.Communication: Coordinate with the Operations team regarding campaigns and provide estimated time of arrival (ETA) updates.Email Marketing Team Communication: Communicate with the Email Marketing team regarding EBB results for Super and Real-time campaigns, and provide results as per regions.CRM Training: Deliver CRM training for new auditors.Feedback Sharing: Share feedback and provide turnaround time (TAT) reports.Report Tracking: Track and report on various metrics using tools like Zoho.Universal Tracker: Create and maintain a universal tracker sheet shared with the Operations team.Process Updates: Provide new and updated information regarding processes.

Audit B2B leads - White paper and Contact Discovery Call Qualified (CDQ). Calibration with operation twice in a month. Share the feedback and maintain the tracker. Conduct briefing as per requirement of Campaigns. Prepare daily/weekly and monthly Qualified and Disqualified/Dashboard + % reports. Maintain suppression as per Client/Campaign requirements. Delivery report as per Client requirement

International Market)- Primary as well as Secondary- Data Profiling, Cold calling, Customer handling.* Profiling companies across industries based on revenue, employee strength, vertical etc. and defining target companies.* Worked on International Campaigns.* Maintained customer satisfaction & Handled customer queries* Introducing customers with the new consumer plans & facilities* Differentiating them with other market products.* Profile Summary* Data Mining* Business Analytics• Data processing• Market Mapping• Contact Discovery• Company Profiling• Data Acquisition• Contact Details ( Official Email / Direct or Mobile No. / Job title)• Company profiling• Company list generation• Finding Key contacts / Decision maker• Database Analystsee less