Account Manager
Uganda, Rwanda, Zambia & Swaziland
1. Managed Small, Medium and Large Accounts for 9 of the MTN Subsidiaries within the time frame of 2 years, where five countries among these are new. 2. With the base location as Kampala (Uganda), have been frequently travelling to other neighboring African countries to bring business for the organization. 3. Responsible for managing strategic accounts, maintaining business relationship with the customers, operations planning for the pipeline for short & long term opportunities.4. Determining the P & L for the accounts, handling RFP, doing negotiation, & establishing legal contract discussions until conclusions, ensuring issuance of Purchase Orders and delivery as per the contract.5. Eyeing the new opportunity by meeting MTN Business, Marketing, Customer experience team and finding the criticality of the functionality, the urgency of the delivery and to take it further to discuss with the right person to convert the opportunity into purchase order.6. Highly involved with client for Budget preparations and ensuring healthy pipeline forecast for organization by scheduling a yearly Road-map workshop with C level executives.8. Successful in establishing rapport with the top management, demonstrating the key features - which are in market demand with the Business users.9. SPOC (single point of contact) for the customer for any issues, to raise any concerns or the escalations and SPOC for offshore team for any communication with the client.