• Responsible for driving after-sales service business from Kingdom of Saudia Arabia & Bahrain region for all OEM products represented by IGB. Developing & deploying business growth strategies across region to ensure profitability and enhance market coverage. • IGB represents reputed OEMs – Thermo Fisher Scientific, Hamilton, Sartorius, Element Biosciences, etc. & products/ solutions in fields of Clinical Genomics, Forensics & Applied Markets, Basic Life Science Research (Genetic Analyzer, Real Time PCR, Liquid Handling System, Automated Sample Storage, Next Generation Sequencing, Sanger Sequencing, Flow Cytometry, Cell Imaging, etc.)• Key Account Management activities for major accounts in the region including Competition analysis• Handling end-to-end process for participation in Government tenders of KSA & Bahrain• Mentoring Inside Sales team for market penetration across all segments and effective territory management • Implementing best practices and process improvement strategies for sustainable and consistent business growth

• Responsible for driving After-Sales Service Business in West India (Maharashtra & Goa) region• Managing key accounts across Pharmaceuticals, Food, Commercial Testing Labs, Chemicals, Energy, Diagnostics, Genomics, Clinical Testing, Government, Research & Academia sectors• Continuous engagement with Key Decision Makers for positioning Service plans / solutions & generating after-sales revenue through consultative selling approach• Managing end-to-end business process using SAP CRM, SalesForce (SFDC) & Data Analytics tools • Cross-functional collaboration within organization for ensuring highest level of customer satisfaction• Business forecasting, strategic planning & achieving consistent revenue growth

• Worked as Sales Specialist for growing After-Sales Service business from Maharashtra region• Deep dived into remote places within territory; nurtured & grown many accounts that contributed significantly towards market penetration • Generated aftermarket service revenue for high-end analytical instruments – Chromatography & Mass Spectrometry (HPLC, GC, LC-MS, GC-MS, ICP-MS, MP-AES, ICP-OES, MS QTOF, UV-Vis Spectrophotometer) , FTIR, NMR; Genomics / Clinical Testing (Bioanalyzer, Real Time PCR)• Key Product Portfolio handled : Instrument Maintenance Service Contracts (AMC/CMC) , Audit Compliance Services, Lab Informatics solutions – Laboratory Business Intelligence (LBI), Software Maintenance Agreement (SMA), Remote Advisor, Smart Alerts, Computerized System Validation (CSV), i-Lab cloud software based solution for shared facility management , Tech Refresh programs / support, Multi-Vendor Instrument Services (MVIS), Lab Resource Management Project (entire lab maintenance contract), Relocation, Education & Training services, Application support / consulting, etc.• Worked in collaboration with cross-functional teams to ensure customer satisfaction• Business forecasting & achieving consistent business growth

• Responsible for Sales & Marketing of Hybrid Energy systems (Small Wind Turbine + Solar PV Panel) to Private & Government customers• Got hands-on experience in Project Management on turnkey basis & ensured Project Execution within stringent timelines• Overseeing the Assembly / Testing of Wind Turbine Generators & Wind Charge Controllers / Electrical Cabinets required in projects

• Responsible to deliver onsite services of below high-end Analytical Instruments & their Data Acquisition / Processing Softwares for customers across Maharashtra & Goa (West India) region:1) Total Organic Carbon (TOC) Analyzer – Make SHIMADZU, JAPAN2) METONE Airborne Particle Counter (Portable/Online) – Make BECKMAN COULTER (HACH), USA3) HIAC Liquid Particle Counter – Make BECKMAN COULTER (HACH), USA4) Facility Monitoring System (FMS) Software – Make PHARMAGRAPH, UK5) Microbial Air Sampler – AES (BIOMERIEUX), FRANCE6) Microbial Air Sampler – PBI, ITALY• Was responsible for Installation, Commissioning, Qualification (IQ/OQ/PQ) & End User Training • Ensured delivery of instrument Breakdown & scheduled Preventive Maintenance services as per SLA• Delivered technical consultation & application support essential for meeting regulatory compliance requirements• Conducted onsite training sessions, workshops & seminars for customers & ensured to meet all KPI parameters• Contributed in Sales & Marketing activities for all products (Maharashtra & Goa – West India region)• Got familiar with GLP, USP/EP/IP, ISO/BS/FS standards & USFDA 21-CFR Part-11 Compliance protocols• Was responsible for growing Service Revenue (AMC, Calibration, Solution Selling)• Provided valuable customer insights & leads to Sales team which got converted successfully into Instrument Sales business, thus contributing towards brand building & market penetration

• Completed 1 year Sponsored Project Internship during B.E. (Electronics) Final year at India’s premier research organization – National Chemical Laboratory (NCL), Pune• Worked extensively on Embedded Systems Design & Developed ARM-7 (Microcontroller) based ‘Attendance Logging System’ hand-held module prototype