I am working as Technical Support Engineer in XDBS PVT.LTD Monitor system performance,Active DirectoryFiles, Folder shares & Quota Management.Configuring user’s mailbox on MS Outlook & Outlook Express.Installing software packages as the requirement of EmployeeMonitor network Traffic related to usage of protocolsSetting up Desktop & Laptop for new user as per company IT policies.Co-coordinating with Vendors for procurement of computer peripherals.Installing and configuring computer systems,Installation, Troubleshooting & Maintenance of the Company’s IT Assets (Servers, Desktops, Laptops)Troubleshooting on email accounts of Outlook,Office365 and those Webmail.Monitoring ISP traffic with using cyberoam, raising ticket on link down issue.Setup security policies for users in Active directory,Quickly arrange repair for hardware in occasion of hardware failureInstallation & Configuration of Cisco IP, Internet Phones, VoIP, EPBXImplementing Group policies in windows server 2016 for the use of the system and network Maintaining systemOperational activities on Cyberoam regarding to Network security, Routing, Data traffic management, Web history & app access.User administration through Active directory (setup and maintaining accounts)Assets Inventory Maintenance,Resolving the issue related DNS server, Active DirectoryServer & PC Downtime Maintence

I am working in TCS Commerzone pune as field service engineer. for honeywell .Security equipment installation, testing, commissioning and system programming in accordance to Honeywell, ICD's, policy and standards.- Manage the project when required.-Having hands on experience on Honeywell,and ICD devices.- System trouble shooting and problem solving.- Conducting onsite client training.