Tushar Agrawal Email & Phone Number

Fargo, Nd, Us

Armonk, New York, Ny, Us

Armonk, New York, Ny, Us

- Drive IBM's Hybrid Cloud and AI mission using IBM Software products in Data & AI, IT Automation, App Modernization, and Security.- Responsible for maintaining approx. $600M of annuity across 1500 accounts in the US National Market- Drive IBM software consumption and expansion with positive customer experience and successful outcomes

Armonk, New York, Ny, Us

→ Providing support to the marketing and sales team in preparing relevant content→ Engaged in pre-sales activities such as product demos, ROI analysis, RFP/RFI responses→ Engaged with existing clients to understand current problems in order to come up with a recommendation → Understand new requirements across all new prospects, industry needs and feedback from existing customers to provide feedback to Offering Management→ Communication with the product development team for continuous architectural improvements→ Designed and implemented solutions for large data sets and high-availability→ Designed solutions beyond the product capabilities leveraging open source and cloud technologies as relevant→ Led implementation teams (max. size 20) that include professionals from my own organization onsite/offshore, business partners and the client→ Conducted Story-boarding workshops for Omni-Channel Commerce, CPQ and Order Management with a multitude of customers in Europe and North America→ Mentored teams in order on professions, skill development, collateral creation Learning/Skills Acquired:→ Design Concepts: Distributed Transactions, Cloud Application Design, NoSQL Design→ Languages/Tools: Java, Oracle, DB2, MongoDB, Kafka, WebSphere→ Process re-engineering, requirements gathering, documentation and change control→ Sales and Marketing: Sales Strategies, Market segmentation and Identification of target markets, Collateral Preparation, Prospect Demos, RFP / RFI Responding→ Project Estimation: Work breakdown Structure (WBS), Function Point Estimation (FPE)

Armonk, New York, Ny, Us

→ Designed and implemented Order Management solutions for large data sets and high-availability→ Designed solutions beyond the product capabilities leveraging open source and cloud technologies as relevant→ Led implementation teams (max. size 20) that include professionals from my own organization onsite/offshore, business partners and the client→ Conducted Story-boarding workshops for Omni-Channel Commerce, CPQ and Order Management with a multitude of customers in Europe and North America→ Mentored small teams in order to create re-usable assets to reduce total cost of ownership (TCO)

Armonk, New York, Ny, Us

→ Implemented Omni-Channel Commerce, Configure, Price & Quote (CPQ) and Order Management for customers in Manufacturing, Telcom, and Retail in North America→ Designed and implemented Configuration Process for complex products, Pricing & Promotion Engines, Quote and Order Capture processes→ Designed and implemented solutions for large data sets and high-availability→ Designed solutions beyond the product capabilities leveraging open source and cloud technologies as relevant→ Led implementation teams (max. size 20) that include professionals from my own organization onsite/offshore, business partners and the client→ Conducted Story-boarding workshops for Omni-Channel Commerce, CPQ and Order Management with a multitude of customers in Europe and North America→ Mentored small teams in order to create re-usable assets to reduce total cost of ownership (TCO)

Dublin, Oh, Us

→ Implemented B2B and B2C Commerce (Comergent) for multiple companies in Telcom, Furniture Manufacturing, Software Services, Media and Education in North America→ Designed and implemented Micro-sites, Search Engine Optimization, Precision Marketing using Segmentation, Product Recommendations, Content Management, Subscription/Rental Contracts→ Program Coordination for eCommerce implementation projects and reporting dashboards to executives→ Led implementation teams (max. size 10) that include professionals from my own organization, business partners and the client→ Designed distributed software to support high-transaction volumes for peak hours and holiday season→ Conduct discovery workshops for requirements gathering and solution definitionLearning/Skills Acquired:→ Design Concepts: Distributed Transactions, Object-Oriented Analysis & Design, RDBMS Design→ Languages/Tools: Java, Javascript, Oracle, PL/SQL, Tomcat, Webservices, Weblogic→ Requirements Management Tools: UML, Use Cases, Discovery/Story-boarding, Traceability Matrices→ Software Development: Agile Development, Iterative Development, Waterfall Model→ Project Estimation: Work breakdown Structure (WBS), Function Point Estimation (FPE)

Santa Clara, California, Us

→ Implemented Warranty Management for Ingersoll Rand business units and Bobcat in North America and Europe→ Designed Integration module in Warranty Application for integration with Oracle Applications, SAP and other back-office systems→ Business Process Analysis for Bobcat Quote to Order (CPQ), Order to Cash, Procurement, Aftermarket, Supplier Recovery and Engineering processes to improve process efficiencies→ Conducted Story-boarding workshops for Warranty, Supplier Recovery, Thermo Guard/Thermo Kare, Manufacturing MRO in Thermo King, Hussmann, Koxka→ Mentored and Led small teams to deliver the implementation using iterative developmentLearning/Skills Acquired:→ Design Concepts: Object-Oriented Analysis & Design, RDBMS Design→ Languages/Tools: Java, Javascript, Oracle, Toplink, PL/SQL, Tomcat, Webservices→ Requirements Management Tools: UML, Use Cases, Discovery/Story-boarding, Traceability Matrices→ Software Development: Iterative Development, Waterfall Model→ Project Estimation: Work breakdown Structure (WBS), Function Point Estimation (FPE)

Bangalore, Karnataka, In

→ Implemented CORBA/NetCool Integration for Ciena Metro Transport Management System→ Supported Ciena Oncenter/MTM and MSM by fixing defects→ Build Process Automation using Perforce and Apache AntLearning/Skills Acquired:→ Languages/Tools: Java, Oracle Database, Java-Servlets, JSP, EJB, Struts, XML, XSLT, Weblogic

Created a software that was used by the UPMCAT Accounting team to collect fees, issue refunds, process admission related processes based on the result from the test and available seats across several institutes with the state of UP

Doctor Of Philosophy (Phd), Software Engineering

Master Of Business Administration (M.B.A.), Corporate Finance

Master Of Business Administration (M.B.A.), Business Strategy & Marketing

B. Tech., Computer Science & Engineering