Tushar Chandel Email & Phone Number

Pune, Mh, In

Pune, Maharashtra, India

Pune, Maharashtra, India

Pune, Maharashtra, India

- Project Management: Developing and executing project work plans and revising them as appropriate to meet changing needs and requirements. Manages day-to-day operational aspects of a project and scope and resolves and/or escalates issues in a timely fashion. Managing the project budget, analyzing project profitability, revenue, and margins.- Client Management: Developing effective and customized account plans to ensure ROI and sustainable growth. Developing relationships with existing… Show more - Project Management: Developing and executing project work plans and revising them as appropriate to meet changing needs and requirements. Manages day-to-day operational aspects of a project and scope and resolves and/or escalates issues in a timely fashion. Managing the project budget, analyzing project profitability, revenue, and margins.- Client Management: Developing effective and customized account plans to ensure ROI and sustainable growth. Developing relationships with existing customers and prospects, and leverage to drive strategy through organization- EBRs and QBRs: Conducting QBRs following the customized account plans focusing on Goals to achieve and creating a roadmap and client’s journey with Resilinc- Actively understand each customer’s workflows, strategic growth plans, technology strategy and competitive landscape. Review public information (e.g. financial risks, sub-tier suppliers’ risks, geo-political risks) for the company and its competitors to remain updated on key industry trends and issues impacting the prospect Show less

Pune Area, India

§ Executing tasks geared towards adding selection, reducing defects, increasing revenue and reducing costs for our customers § Identifying gaps and driving continuous improvement and optimization initiatives that work toward a metric improvement within processes at the site level§ Developing processes or tool components with documented SOPs for new processes or activities undertaken by the function§ Auditing completed tasks to verify sustained impact on consumer and vendor level… Show more § Executing tasks geared towards adding selection, reducing defects, increasing revenue and reducing costs for our customers § Identifying gaps and driving continuous improvement and optimization initiatives that work toward a metric improvement within processes at the site level§ Developing processes or tool components with documented SOPs for new processes or activities undertaken by the function§ Auditing completed tasks to verify sustained impact on consumer and vendor level. Working as an SME to the team, handle escalations and drive learnings into the team from the dynamism of Amazon§ Driving continuous improvement and contribution towards COE (Correction of Error) process by documenting any issues/RCAs/action planning in the functional area § Working with internal Amazon teams to improve operational aspects of their business in providing a great consumer experience § Support the launches of new programs, categories, and features§ Identifying and implementing root cause fixes through process improvements for high aging tickets§ Conduct refresher training, knowledge transfer, planning and creating the backup for all tasks managed Show less

Ahmedabad, Gujarat, India

 Primary point-of-contact for customers to facilitate software adoption on various platforms Consistently tracking the health and activity of the account through the reports Evaluating the level of software adoption by clients Interacting with the development team for brainstorming on issues related to streamlining the workflow Providing post-sales support on different break-fix issues Utilizing the in-house CRM tool to manage client’s information and… Show more  Primary point-of-contact for customers to facilitate software adoption on various platforms Consistently tracking the health and activity of the account through the reports Evaluating the level of software adoption by clients Interacting with the development team for brainstorming on issues related to streamlining the workflow Providing post-sales support on different break-fix issues Utilizing the in-house CRM tool to manage client’s information and database Mentoring & training the SAM team Business analysis of enterprise and community level clients by creating SWOT and tracking CRM reports in order suggest them various companion products and services through which they can achieve their operational and financial goals Show less

Mumbai Area, India

 Responsible for attracting new-to-bank qualified customers in consistence with the business strategy Achieving daily/weekly/monthly customer acquisition target Accountable for ensuring required level of service for incoming customers Consulting customers on credit and banking products Referring and recommending new customers from existing customers  Maintaining high level of customers’ acquisition and performance

Master Of Business Administration (Mba), Retail Management And Marketing

Activities and Societies: Football Team, Retail Lab PGDM - Marketing and Retail Management

Bachelor Of Technology (B.Tech.), Electrical, Electronics And Communications Engineering

Activities and Societies: Football Team, Console and Computer Gaming team B.Tech