Tushar Kanwar Email & Phone Number

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Technology Columnist for Mint Lounge, the weekend supplement for Mint (Hindustan Times group)

Bengaluru, Karnataka, India

Technology Columnist and video content creator for Indulge (The New Indian Express), improving consumer awareness about new products and helping readers make informed technology purchase decisions

Bengaluru, Karnataka, India

• Designed and delivered an enterprise service solution targeted at Oracle’s top 200 customers as part of the Strategic Clients Group • Targeted at key accounts like Xerox, Cisco, Emerson, Johnson Controls, Ricoh, Broadcom and Motorola Solutions

Bengaluru, Karnataka, India

• Responsible for scoping, budgeting/resourcing and architecture design of cloud CX and SCM solutions, including integration with on-premise and cloud infrastructure• Managed solution design, implementation, and delivery responsibilities for complex Customer Experience solutions for the Life Sciences, Telecom, Automotive, High-Tech and Industrial Manufacturing verticals• Solutions encompassed integration middleware, custom web portals for mobile scenarios, and emerging technologies like IoT, chatbots, Blockchain, digital twin, Industry 4.0• Owned the ‘Anything as a Service’ (XaaS) program at Oracle, working with Oracle Industry Boards, field sales and product strategy to define solution roadmap and go-to-market initiatives (with over 600+ customer engagements)• Sales/pre-sales enablement: Conducted 150+ pre-sales engagements with customers and industry audiences at global events such as Mobile World Congress, Oracle Cloud World and Hannover Messe• Customer Experience (CX) Competency Lead within the Industry Solutions Group, across Oracle’s cloud portfolio of Marketing, Sales, Service and Social SaaS products • Managed teams of 25+ functional consultants, application developers and integration consultants

Bengaluru, Karnataka, India

• Responsible for maintenance and support of Industry Solutions, defining support processes and service metrics• Managed a support team of technical and functional resources to address customer feedback and route issue fixes into the development backlog • Provided usage analytics and decision support to BU leadership for solution roadmap planning• Triaged reported bugs, defined service KPIs and designed remedial training to reduce support requests by ~40%

Bengaluru, Karnataka, India

• Managed the solution road map for the OBA program by independently engaging with 70+ implementation partners & VARs across EMEA and APAC to identify needs and product feature requests, planned/executed product releases• Designed and rolled out go-to-market strategies to drive solution adoption through early adopter programs, partner recruitment and onboarding via workshops• Evangelized increased solution usage by developing marketing collateral and product demos for use at community events for EMEA/APAC• Increased Oracle license revenues by securing 30+ customer references

Bengaluru, Karnataka, India

• Developed end-to-end solutions for improving customer business processes by leveraging Oracle’s CRM product portfolio across E-Business Suite and Siebel platforms • Managed multi-cultural teams of up to 30 product and technical experts to deliver localized solutions for Canada, Brazil, Spain and industry-specific solutions for High Technology, Telecommunication and Automotive Suppliers verticals

Bengaluru, Karnataka, India

Technology columnist for the fifth most-widely read English newspaper in India, with a two-page weekly consumer technology columnOpinion leader in the consumer technology space in India, often contacted for consulting and marketing strategy engagements

India

Freelance Contributor for the Personal Technology section of The Quint

Personal Technology Columnist with India's No. 1 Personal Finance magazine

Personal Technology Columnist for BusinessWorld Online

Responsible for evaluating, designing and developing plug-ins for the HP OpenView suite of infrastructure management products, and deploying the OpenView architecture to suit business/infrastructure management needs. Recognized for exceptional performance within a short time span.

Columnist for Virtual Mahazine - India's first magazine-on-a-CD

After evaluating MindTree Consulting’s (IT Services major) WAP Gateway technology offering, I performed a gap analysis vis-à-vis competing products, and subsequently incorporated the WMLScript Specifications in the design and implementation of WMLScript parser in MindTree’s WAP Gateway (C/Linux). Designed and developed calendaring application for PeopleNet, MindTree’s Intranet (ASP/JavaScript/SQL Server 7.0)

The International Association of Students of Economics and Management. Held various prestigious positions at the Local and International Levels.1. Manager, Information Systems - AIESEC Delhi chapter2. Member, IS Help Team, AIESEC International

Interned at PC Quest Labs, the technology test and review centre of PC Quest and Computers@Home for a period of 8 weeks. Exposure in product/software testing and evaluation techniques, and technology writing in the IT publishing industry.

Masters In Computer Applications, Computer Science

Post Graduate Diploma in Computer Applications, Graduated with distinction

Bachelor Of Business Studies, Marketing/Marketing Management, General

Bachelor in Business Studies (Marketing major), Graduated with distinction

Education record