With a strong background in customer service, sales, and parts management, I currently work as a Parts Advisor at Dixie Toyota. In this role, I have successfully managed a variety of client inquiries, ensuring a 95% customer satisfaction rate by efficiently resolving issues and delivering accurate parts orders. Leveraging systems such as PBS, Reynolds, and Reynolds Plus, I have streamlined inventory management, increasing order accuracy by 20% and improving overall operational efficiency. My proactive approach has contributed to a 10% increase in sales performance and a 98% on-time delivery rate.In my previous roles, I have gained valuable experience in team leadership, customer service, and inventory management. As a Food & Beverage Supervisor at Chaat Spot, I led a team to increase service efficiency by 30% while boosting customer satisfaction by 15%. At Economy Rent a Car, I handled over 50 daily customer inquiries, increasing upsell revenue by 20% and achieving a 98% satisfaction score.I hold certifications in International Business Management from George Brown College and Marketing Management from Sheridan College. My academic background has equipped me with a solid foundation in business operations and management, further enhancing my ability to navigate and excel in fast-paced environments.I am passionate about continuous learning and strive to enhance my skill set. My volunteer experience with organizations such as Umeedon Ki Diwali, the Blind Relief Association, and Voice Vision has deepened my commitment to making a positive impact on the community. These experiences have strengthened my leadership and teamwork abilities, both of which I bring to my professional life.I look forward to connecting with professionals who share my enthusiasm for operational excellence, customer satisfaction, and continuous improvement.