Tushar Mehta Email & Phone Number

As a seasoned technology leader with over 15 years of experience, I excel in implementing large-scale Salesforce solutions and spearheading the adoption of Generative AI technologies (Microsoft Copilot, ChatGPT Enterprise and ChatPwC). My extensive background in engineering leadership, AI technology integration, and enhancing customer experiences has allowed me to deliver transformative solutions that drive operational efficiencies and business success. I am deeply passionate about mentoring teams, fostering cross-functional collaboration, and leveraging data-driven decision-making to achieve strategic goals.Throughout my career, I have developed core competencies in Generative AI adoption and engagement, large-scale system management, and team leadership. My expertise extends to customer experience management, cross-functional collaboration, complex project management, data-driven decision-making, onshore-offshore coordination, and consulting and professional services.At PricewaterhouseCoopers Advisory Services (PwC), I served as the Generative AI Tools Product and Adoption Manager, where I led the rollout of Microsoft Copilot from the pilot phase to firmwide adoption by over 90,000 users. I created support channels, training materials, and effective communication strategies to facilitate Copilot’s integration. Additionally, I managed the adoption strategies for ChatPwC, a generative AI tool built using OpenAI GPT-4, and assessed the pilot of Enterprise ChatGPT, providing strategic recommendations to leadership.As Salesforce Delivery Manager, I collaborated with leadership and cross-functional teams to deliver requirements and ensure customer success. I architected, designed, and implemented business requirements in technical applications, negotiated with stakeholders to resolve issues, and fostered a positive customer experience through optimized solutions.During my tenure as contractor for Citibank as a Technical Architect and Manager, I coordinated technical changes across large-scale systems, ensuring quality deliverables and positive customer experiences. I reviewed technical changes and testing results to address defects before implementation and led technical teams by providing daily status updates and managing resource allocation.Technical Skills:Generative AI: Prompt Engineering, Responsible AI, ChatGPT Enterprise and Microsoft CopilotSalesforce: Salesforce Lightning Development, Apex Programming, Lightning Components, Visualforce, Triggers, REST & SOAP API Integrations, Apex Batch, Lightning Web Components, SOQL, SAQL, SOSL

Listed skills include Ibm Mainframe, Jcl, Vsam, Cobol, and 44 others.

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  Vellore Institute Of Technology

  Electronics And Instrumentation