Tushar . Email & Phone Number

Bengaluru, Karnataka, India

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Bengaluru

Sep’23 - Sep’24 IDA Automation, Bangalore as VP Ops & Business Development -Automation & Consulting Services-Background Verification-Title & Escrow SolutionsJan’20 - Feb’23 Visionet, Bangalore as VP Ops & Account Management- Global P&L responsibility of Title, Settlement, Recording, Post closing and Valuations processes (TSRV) - Driving revenue growth across locations and profitability targets across accounts- Provide executive insights and leadership guidance to… Show more Sep’23 - Sep’24 IDA Automation, Bangalore as VP Ops & Business Development -Automation & Consulting Services-Background Verification-Title & Escrow SolutionsJan’20 - Feb’23 Visionet, Bangalore as VP Ops & Account Management- Global P&L responsibility of Title, Settlement, Recording, Post closing and Valuations processes (TSRV) - Driving revenue growth across locations and profitability targets across accounts- Provide executive insights and leadership guidance to various strategic projects- Successfully collaborate globally on people and client success• Led operations with a team size of ~1000 people across multiple locations; handled over 70% of organisational revenue coming from US Mortgage Services business division• Oversaw record breaking month on month revenue across TSRV in a short span with 50% YoY growth numbers• Briefly managed HR recruitment for timely on-boarding of every new customer or process and implemented adequate measures to maximize customer satisfaction levels towards building exceptional client relationship• Strongly driven account management to increase revenue from existing clients as well as identifying new business opportunities to increase top line• Championed process improvement, innovation initiatives and target optimum gross margin through various bottom line improvement Strategic projects by optimal utilization of people, process and technology• Established quality standards for various operational areas, ensuring a high-quality customer experience while adhering to SLAs and productivity• Managed people functions like manpower planning, performance improvements, training, attendance, attrition etc. and inspired and motivated the team, while developing collaborative approach within and across teams• Participated in Business Reviews to understand and meet client expectations and managed escalations by resolving client concerns, queries in a timely manner to facilitate smooth transition of processes from various clients Show less

Mumbai

Jan’19-Jan’20 Big FM, Reliance Broadcast Network Limited, Mumbai as National Head - Account Planning and Revenue Maximization - Provided solutions through data, trade marketing, and client servicing - Built pricing policy for revenue maximization of key for key wins. - Initiated Rate card (5%-15% higher than operating rate) with segmented focus helped in improving RMS by 2% (16-18) across clients/ agencies - Targeted previously uncovered accounts (10K+) resulting in improved… Show more Jan’19-Jan’20 Big FM, Reliance Broadcast Network Limited, Mumbai as National Head - Account Planning and Revenue Maximization - Provided solutions through data, trade marketing, and client servicing - Built pricing policy for revenue maximization of key for key wins. - Initiated Rate card (5%-15% higher than operating rate) with segmented focus helped in improving RMS by 2% (16-18) across clients/ agencies - Targeted previously uncovered accounts (10K+) resulting in improved coverage best Q4 revenue in the history of Big FM Apr’16-Jan’19 Star India Pvt. Ltd., Mumbai as Regional Head – Customer Analytics and Revenue Strategy (Ad Sales) - Conducted environment scanning, market research, understanding clients’ media strategy and building a strong value proposition- Developed West regional network revenue strategy, with emphasis on optimizing MS, CPI, Client Count, and Impact Advertisement Sales- Conducted customer analytics for corporate accounts in the western region, streamlining the funnel process from projection to booking.- Collaborated with the sales team to identify trends across channels and categories, flagging opportunities for improvement areas. - Growth in 700cr of CA west & took it to prime position amongst all regions- Attained 29% impact growth, with maximum sponsors from West regions- Boosted 10% increase in the client count specially in regional channels- Supervised the pricing greater than 100% indexed on all key channels- Closed annual deals - with network at 30% (avg.) better pricing- Identified missed clients for conversion (50% of the clients every Qtr in Top 50 would be the new ones so reducing dependency on old clients) Show less

Gurugram

Aug’15-Mar’16 Reliance Communications Ltd., Navi Mumbai as DGM - Driven projects & circle execution to enhance revenue and EBITDA; mentored team to build business models for mega M&A - Made the critical evaluation presentation of network sharing business cases (Impact of 27cr monthly Opex saving) Aug’14-Jul’15 KPMG, Mumbai as Manager (Management Consulting) - Extensively involved in large telecommunication assignments in complete and competitive delivery from… Show more Aug’15-Mar’16 Reliance Communications Ltd., Navi Mumbai as DGM - Driven projects & circle execution to enhance revenue and EBITDA; mentored team to build business models for mega M&A - Made the critical evaluation presentation of network sharing business cases (Impact of 27cr monthly Opex saving) Aug’14-Jul’15 KPMG, Mumbai as Manager (Management Consulting) - Extensively involved in large telecommunication assignments in complete and competitive delivery from conceptualizing to implementing projects- Contributed and led teams in international projects, which were successfully replicated for other clients (one project resulted in 20% reduction of call center calls)Jun’08-Aug’14 Bharti Airtel Ltd., Gurgaon as Senior ManagerAs National Head – Pricing & Business Planning – DTH Marketing (BPCI)• Developed and implemented pricing frameworks, evaluated and closed strategic projects, analyzed post-launch performance for revenue planning and tracking, revenue management including variance analysis of AOP (subscribers and revenue), brand and marcom jobs, website and self-care enhancements, and marketing spend control.As Rural Marketing Manager – Sales Operations & Strategy (Mobility PO)• Led a rural joint venture and managed national projects for rural VAS transformation, mobile money rollout, and B2B and rural projects to achieve distribution, content, and customer acquisition objectives.As Key Account Manager–Sales and Operations (Enterprise Services)• Initiated and developed customer relationships, designed solutions, prepared requests for proposals, and launched projects for enterprise servicesAs Business Analyst, Hub and International Operations, CSO Office• Monitored and analyzed service delivery areas and business KPIs, identified variance drivers, and suggested corrective actions against AOPAs Young Leader - Sales /Service Marketing, UPU Circle• Exceeded all business KPIs through cross-functional training and on ground execution Show less

Noida

Optimized Asset Management, Application and Embedded Projects

Executive Education Programme, Strategic Leadership Development Programme

Inaugural Batch for Top Talent in Organization/Leaders aspiring to become CXOs.

Mba, Strategy, Marketing

Activities and Societies: -Created student and infrastructure database for B School ranking audit as Media cell member. -Organized alumni.

B.Tech., Computer Science And Engineering

Activities and Societies: 28th June 2003-2nd August 2003 at Janus Solution Pvt. Limited, Noida Successfully completed 6 weeks Summer.

Icse, Pcm

Activities and Societies: -Had been a member of the SSL (Raises funds for poor, teaches weaker students, visits sick in the hospital)..