A member of upper management, ensuring company's everyday activities run smoothly.Set parameters to judge how efficiently and effectively the organization is operating.Reviewing and evaluating business procedures ranging from office expenses to real estate assets.Oversee administration, human resources, operations and Business Development departments to improve operational efficiency. This may include monitoring revenue margins and worker productivity, as well as implementing new directives for growth.Responsible for setting guidelines for personnel evaluations, recruitment, and advancement.

Develop plans and strategies for developing business and achieving the company’s sales goals.Manage the sales teams, operations and resources to deliver profitable growth.Hire and develop sales staffManage customer expectations and contribute to a high level of customer satisfactionDefine sales processes that drive desired sales outcomes and identify improvements where and when requiredPut in place infrastructure and systems to support the success of the sales functionProvide detailed and accurate sales forecastingMonitor customer, market and competitor activity and provide feedback to company leadership team and other company functionsWork closely with the marketing function to establish successful support, channel and partner programsManage key customer relationships and participate in closing strategic opportunitiesTravel for in-person meetings with customers and partners and to develop key relationships

Monitoring sales activityIncreased DEL revenues by 38.25% (all channels) for 2011-12Manage national agency accountsFare Filing, Pricing ReportsDirect agency account management resulting in increased revenues and market penetration.Maximizing the market share from Consolidators & Agency. Tapping and analysing MICE Movements Segment wise

Building & Maintaining appropriate relationships with offices.Supervising daily operational functions thereby generating efficiency and quality checks.Maintain existing clients and developing new customers also.Generate maximum revenue from the existing as well as the new customers.Preparation of analysis reports.

Handling all Outbound / Air ticketing related queries related to any part of the worldManaging a team of 05 people responsible for selling Europe & USA. Creating Itineraries and formulating costing.Exceeded monthly revenue goals for 05 Months (April - August)Providing customers with a comprehensive & integrated travel options and maximizing savings in their total expenditure while controlling costs.Specific responsibilities include preparing DSR & WSR and updating the same on regular basis.Managing the business relationship with the customers as well as various external agencies.

Travel Executive – Outbound TravelHandling all Outbound / Air ticketing related queries related to any part of the worldCreating Itineraries and formulating costing.Providing customers with a comprehensive & integrated travel options and maximizing savings in their total expenditure while controlling costs helping to increase revenue.Specific responsibilities include preparing DSR on regular basis.Managing the business relationship with the customers as well as various external agencies.Using AMADEUS, GTA, HOTELBEDS & DOTW as airline / hotel CRS/GDS.INTERNSHIPS