Technical Support Engineer
CurrentExcited to step into the role of Technical Support Engineer at Intellicus Technologies, a pioneering provider of Big Data BI and Analytics solutions and a subsidiary of Impetus Technologies. Intellicus enables Fortune 500 companies worldwide to transform vast amounts of data into actionable insights, helping drive data-driven decision-making.In this role, I am responsible for delivering high-level support for Intellicus’ advanced BI solutions, utilizing skills in Power BI, Tableau, Python, SQL, Java, and cloud environments such as AWS and GCP. By combining my expertise in data analytics, cloud computing, and customer support, I aim to ensure a seamless and optimized experience for our clients.My key areas of focus include:1. Troubleshooting and Issue Resolution: Delivering technical assistance through Zendesk and collaborating with global teams.2. Data Analysis and Visualization: Leveraging tools like Power BI and Tableau for impactful analytics.3. Cloud Management: Supporting environments on AWS and GCP to optimize infrastructure and data workflows.4. Continuous Learning: Staying on top of industry trends to ensure we provide innovative solutions to meet client needs.Joining Intellicus is a thrilling opportunity to be at the forefront of data science and business intelligence in a globally recognized firm. Looking forward to making a measurable impact and collaborating with like-minded professionals.