I am an MBA candidate specializing in Operations with a minor in Finance, and I bring 1.5 years of robust experience in operations management. At Amazon, I led a team of 18 investigators in the claims department for the US and Canada markets, enhancing efficiency and contributing to a Kaizen project. In my role as an Accounts Manager at Gallabox, I oversaw top accounts and guided a team of 13 account managers, driving client satisfaction and operational excellence. My technical background includes a BTech in Mechanical Engineering from SRM University Chennai and hands-on experience in the Cold Rolling Mill (CRM) department at AMNS Steel.I am passionate about optimizing processes, leading teams, and driving impactful results. I look forward to connecting with professionals and exploring opportunities to contribute to organizational success.
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Account ManagerGallabox Nov 2022 - Apr 2024Chennai, Tamil Nadu, IndiaAt Gallabox, I had the opportunity to serve as an Accounts Manager, where I was responsible for managing the organization’s top accounts. In this role, I ensured that our key clients received exceptional service and support, fostering strong and lasting relationships. Additionally, I led a talented team of 13 account managers, guiding them to achieve their targets and excel in their roles. My responsibilities included overseeing account strategies, providing mentorship, and facilitating communication between the team and other departments. This experience honed my leadership skills and deepened my understanding of client management and team dynamics. Through my proactive approach and commitment to excellence, I contributed to the growth and success of Gallabox, ensuring our clients' needs were met and exceeded. -
Investigations ManagerAmazon Jan 2022 - Nov 2022HyderabadAt Amazon, I worked in the claims department for the US and Canada marketplace. I managed a team of 18 investigators, closely monitoring their performance to ensure efficiency and accuracy in handling claims. My role involved overseeing daily operations, providing guidance, and implementing strategies to enhance team productivity. In addition to my managerial responsibilities, I actively participated in the department's Kaizen project. This initiative aimed to identify and address issues, streamline processes, and improve overall departmental performance. My contributions to the Kaizen project helped minimize operational challenges, leading to a more effective and cohesive work environment. -
Internship TraineeArcelormittal Nippon Steel India Nov 2019 - Dec 2019HaziraAt AMNS Steel, I received comprehensive training in the Cold Rolling Mill (CRM) department. During this period, I gained in-depth knowledge of the entire process, from rolling and setting the thickness of steel plates to the final packing stage. This experience provided me with a solid understanding of the technical aspects and operational workflow of the CRM department, enhancing my expertise in steel manufacturing processes.
Tushar Thakur Education Details
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9/10 Cgpa
Frequently Asked Questions about Tushar Thakur
What is Tushar Thakur's role at the current company?
Tushar Thakur's current role is Goa Institute of Management | PGDM 26' | Ex - Gallabox | Ex - Amazon | Ex - AMNS Trainee | B.Tech (Mechanical) | SRMIST 2018 - 2022.
What schools did Tushar Thakur attend?
Tushar Thakur attended Goa Institute Of Management (Gim), Srm University, Essar International School - India.
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Tushar Thakur
Enhancing Scalability And Reliability At Zeta 🚀 | Proficient In Cloud Cost Optimization And Automation With Scripting | Building High-Performance Systems For Robust And Efficient OperationsBengaluru1euphoricthought.com -
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Tushar Thakur
Vice President- Business Solution Group, Digital Product At Kotak Mahindra BankMumbai3rediffmail.com, hsbc.co.in, kotak.com -
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Tushar Thakur
Pune
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