Salesforce Administrator with diverseexperience in different fields I.E Techsupport, customer service, businessdevelopment, and Inside Sales. Current Role and responsibilities:Salesforce Administrator-Created user groups and configure workflows and assignment rules to enable proper routingof leads to the marketing members.-Designed and deployed Custom tabs, validation rules, Approval Processes, and Auto-Response Rules for automating business logic.-Configured Profiles and administrative permissions to grant/deny users access to the platformfeatures. -Created Customized dashboards for the case team members to keep track of theprogress to provide cases assigned to them and to share insight across the company.-Implemented pick lists, filed dependencies, lookups, master-detail relationships validation,and formula fields to the custom objects.-License management that includes adding users, managing new license procurement, andreconciliation of licenses-Gather detailed requests for improvements or changes from different business units, andimplement these changes as appropriate