Tuukka Hieto

Tuukka Hieto Email and Phone Number

Customer Success Manager at HeiaHeia | Health Technology Master degree student at Turku University of Applied Sciences @ HeiaHeia
helsinki, southern finland, finland
Tuukka Hieto's Location
Helsinki, Uusimaa, Finland, Finland
Tuukka Hieto's Contact Details

Tuukka Hieto work email

Tuukka Hieto personal email

n/a
About Tuukka Hieto

As a Customer Success Manager, I am focused on achieving results by driving customer satisfaction and retention. As a professional at HeiaHeia, I am proficient in assisting clients to fully utilize the value of our corporate well-being SaaS service. I specialize in developing strong relationships with customers, comprehending their needs, and offering well thought solutions to ensure their accomplishment. Having worked with clients varying from SMB’s to global corporations, I have the ability to foster partnerships that promote growth and long-term collaborations. I truly enjoy working on close collaboration with clients transforming client feedback into practical product development insights. I am also completing my Masters Degree in Health Technology at Turku University of Applied Sciences in my spare time.Interested in, Health tech, digital solutions, health and well-being, sales B2B/B2C, customer experience, economics, sports, coaching and nature.You can contact me via email tuukka.hieto@outlook.com

Tuukka Hieto's Current Company Details
HeiaHeia

Heiaheia

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Customer Success Manager at HeiaHeia | Health Technology Master degree student at Turku University of Applied Sciences
helsinki, southern finland, finland
Website:
heiaheia.com
Employees:
3
Tuukka Hieto Work Experience Details
  • Heiaheia
    Customer Success Manager
    Heiaheia Nov 2021 - Present
    Helsinki, Uusimaa, Finland
    - Work closely with clients to understand their goals and challenges to ensure successful onboarding and adoption of the HeiaHeia, a corporate wellbeing SaaS solution.- Project planning, recourse allocation and monitoring of the implementation projects- Successfully reduced churn rate by implementing retention strategies and delivering customer support.- Build and nurture relationships with national and international clients ranging from SMB’s to global corporations, ensuring alignment between their objectives and HeiaHeia's offerings.- Collaborate with the development team to advocate for customer needs, translating client feedback into actionable product enhancements.- Regularly analyze customer usage data and engagement metrics to identify growth opportunities.- Serve as a subject matter expert on HeiaHeia's product offerings, conducting product demonstrations and providing training to clients as needed.- Member of business development team- Member of B2B sales team
  • Toiminimi Tuukka Hieto
    Entrepreneur
    Toiminimi Tuukka Hieto Nov 2016 - Dec 2021
    Worked through my company with Sidekick Health, a digital therapeutic company- Digital project management- Wearable technology- Digital health coaching- Coach portal development- Wellbeing related content translations from english to finnish
  • Liikkuva Suomi
    Project Manager
    Liikkuva Suomi Aug 2015 - Apr 2020
    Helsinki, Southern Finland, Finland
    Liikkuva Suomi links together wellbeing technology, digital platform and innovative way of supporting people towards wellbeing. Liikkuva Suomi’s main goal is to increase work ability and -management in corporate sector.My role as a Project manager includes:Project and account management. I was responsible for most of the projects we ran; planning, budgeting, executing and performance reporting. The projects included work ability management and close interaction with customers HR to ensure the best results. I participated to Liikkuva Suomi’s service development and did B2B sales. As a project manager/stakeholder partner I took part of further developing the m-health app/project platform.I also utilized data from wearable wellbeing devices as they were essential part of the projects. I carried out fitness and wellbeing testing (Firstbeat etc.) and provided video and written wellbeing material for companys use.Accountable customers; OP Helsinki, OP Turku, Lähi-Tapiola Loimi-Häme, Sony Music Entertainment Finland
  • Amer Sports Corporation
    Technology Representative
    Amer Sports Corporation May 2018 - Aug 2019
    Helsinki Area, Finland
    Wilson Golf Demo tour: Sales, Club fitting, Retailer relations, Customer relationsPart of Wilson Golf Brand Ambassador group
  • Linna Golf
    Teaching Golf Professional
    Linna Golf May 2017 - May 2018
    Hameenlinna, Finland
    - Private Golf lessons- Linna Golf members practice - Golf demo's for business events
  • Vanajanlinna Golf & Country Club
    Caddiemaster
    Vanajanlinna Golf & Country Club Aug 2016 - Oct 2017
    Finland
    -Customer service-Reception services-Organizing business events / golf competitions-Golf club retailing
  • Klubben Sport Finland
    Gym Instructor
    Klubben Sport Finland Feb 2016 - May 2017
    Hämeenlinna, Finland
    Working with two different leveled groups. Basic gym instructing and nutrition advicing
  • Jaarlin Päiväkodit
    Kindergarten Teacher
    Jaarlin Päiväkodit Jan 2016 - Aug 2016
    Hämeenlinna
    Working as a Kindergarten teachers substitute.

Tuukka Hieto Skills

Customer Service Sales Coaching Teamwork Project Planning Teaching Presentation Skills Motivation Project Management Time Management Microsoft Office Digital Media Problem Solving English

Tuukka Hieto Education Details

Frequently Asked Questions about Tuukka Hieto

What company does Tuukka Hieto work for?

Tuukka Hieto works for Heiaheia

What is Tuukka Hieto's role at the current company?

Tuukka Hieto's current role is Customer Success Manager at HeiaHeia | Health Technology Master degree student at Turku University of Applied Sciences.

What is Tuukka Hieto's email address?

Tuukka Hieto's email address is tu****@****eia.com

What schools did Tuukka Hieto attend?

Tuukka Hieto attended Turku University Of Applied Sciences, Haaga-Helia University Of Applied Sciences, Malmö University, Suomen Urheiluopisto, Vierumäki/ Sport Institute Of Finland, Vierumäki, Kaurialan Lukio.

What skills is Tuukka Hieto known for?

Tuukka Hieto has skills like Customer Service, Sales, Coaching, Teamwork, Project Planning, Teaching, Presentation Skills, Motivation, Project Management, Time Management, Microsoft Office, Digital Media.

Who are Tuukka Hieto's colleagues?

Tuukka Hieto's colleagues are Margit Leonova, Jesse Kaarna.

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