Tuula Sutinen

Tuula Sutinen Email and Phone Number

Service management, project management @ Experis
milwaukee, wisconsin, united states
Tuula Sutinen's Location
Tuusula, Uusimaa, Finland, Finland
Tuula Sutinen's Contact Details

Tuula Sutinen personal email

n/a
About Tuula Sutinen

Several year’s experience managing business critical services in various business areas. Capability to manage whole value chains, ability to separate the essential and make things happen. Adapting new things fast, always searching a solution. Excellent collaboration and communication skills. Skills in Service Delivery, Operations Management, Development, Team Lead, Backlog management. SAFe, Prince2 and ITIL certified.

Tuula Sutinen's Current Company Details
Experis

Experis

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Service management, project management
milwaukee, wisconsin, united states
Website:
experis.com
Employees:
4676
Tuula Sutinen Work Experience Details
  • Experis
    Project Manager
    Experis Aug 2022 - Present
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  • Cgi
    Service / Project Manager
    Cgi Apr 2021 - May 2022
    Banking and Wealth management services, HRM deployment projects
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  • Nets Group
    Team Manager
    Nets Group Aug 2018 - Mar 2021
    Manager and IT Service Owner for merchant account and settlement solution (acquiring system). Operational collaboration with the vendor. Backlog managemet, prioritization and collaboration with Product Owners and other stakeholders. To ensure high quality deliverables.
    View
  • Nets Group
    It Service Delivery Manager
    Nets Group Jan 2014 - Jul 2018
    Follow up on IT Operation and communication to stakeholders. SLA reporting, improvement plans, quality controls, member of Nordic service delivery team to develop the operational processes and to secure stable operation. Card management, issuing services.
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  • Nets Group
    Service Manager Ict
    Nets Group Apr 2012 - Jan 2014
    Ensuring service quality, improvement plans, communication to key stakeholders, SLA follow-up and reporting, ensure handover from development to production in a professional manner. Services related to card issuing.
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  • Luottokunta
    Service Manager
    Luottokunta Jun 2007 - Mar 2012
    Manager of Business Eurocard corporate cards and travel account support team. HR responsibility. Development of a portal for corporate and public customers and operational collaboration with the vendor.
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  • Wm-Data Logica
    Consultant
    Wm-Data Logica Jun 2002 - May 2007
    HRM consultant/trainer, WM-data Logica, 4/2005 – 5/2007-HRM modules (eDesktop, compensation, recruiting, training, performance) training.Trainer/Project manager, WM-data, 6/2002 - 3/2005 (ex Visiotiimi)-occupational health care solution implementation, project management, training.
  • Wm-Data Kasanen
    Sales
    Wm-Data Kasanen 1997 - 2002
    To sell IT training solutions to corporate customers, budjet responsibility.

Tuula Sutinen Skills

It Service Management Cards Payments Customer Relations Credit Cards Customer Service Process Development Negotiation Requirements Analysis Service Management Service Delivery Operations Management Problem Solving Software Development People Management Compliance Planning Documentation Solution Selling Software Documentation Payment Cards Project Management Management Software Project Management Change Management It Management Itil It Strategy

Tuula Sutinen Education Details

  • Amiedu
    Amiedu
    Datanomi

Frequently Asked Questions about Tuula Sutinen

What company does Tuula Sutinen work for?

Tuula Sutinen works for Experis

What is Tuula Sutinen's role at the current company?

Tuula Sutinen's current role is Service management, project management.

What is Tuula Sutinen's email address?

Tuula Sutinen's email address is tu****@****unta.fi

What is Tuula Sutinen's direct phone number?

Tuula Sutinen's direct phone number is +3589696*****

What schools did Tuula Sutinen attend?

Tuula Sutinen attended Amiedu.

What skills is Tuula Sutinen known for?

Tuula Sutinen has skills like It Service Management, Cards, Payments, Customer Relations, Credit Cards, Customer Service, Process Development, Negotiation, Requirements Analysis, Service Management, Service Delivery, Operations Management.

Who are Tuula Sutinen's colleagues?

Tuula Sutinen's colleagues are Vishwanath Kolaki, Joanne Schermeister, David Edwards, Bob Mauro, Lesliej Brown, Tracy Harris, Sheila Holland.

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